Inside Sales Specialist(Health Counselor)

Twin Health 

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. 

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here 

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Work from Office: Bangalore or Chennai.

Work Shift : General
Week off : Rotational Week off(1 per week)

About the Job 

• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating  sales in our company. 
• You will be responsible for closing sales deals and maintaining good customer relationships.
• An effective Inside Sales Executive must be an excellent communicator and have superior  people skills. 
• They must be comfortable presenting our products over the phone, email, WhatsApp as well  as dealing with complaints and doubts. 
• The goal is to help the company grow by bringing in customers and developing business. 

Responsibilities 

• Contacting potential or existing customers to inform them about our products.
• Answering questions about products or the company. 
• Asking questions to understand customer requirements and close sales. 
• Enter and update customer information in the database. 
• Take and process orders in an accurate manner. 
• Sourcing prospect customer data from sources online & offline. 
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information on CRM tools.

Requirements: 

• Proven experience as Inside Sales Executive or other sales/customer service role. 
• Proven track record of successfully meeting sales quota. 
• Good knowledge of relevant programs (Health sector preferred) and telephone  systems. 
• Ability to learn about products and describe/explain them to prospects. 
• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred. 
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection. 
• Outstanding negotiation skills with the ability to resolve issues and address complaints.