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Compliance Coordinator || NYC

New York, NY

Compliance Coordinator  

Location: On-site | New York City  

Reports to:   

Portfolio: Corporate- Central Office  

The US base salary range for this full-time position is $55,000- $65,000 based on location and level of experience plus discretionary bonus   

bout Twin Pines Management  

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods. 

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results. 

We leverage cutting-edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York–focused firm. 

At Twin Pines, you won’t just manage properties, you’ll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity. 

Role and Responsibilities Overview 

The Compliance Coordinator supports the integrity of affordable housing programs by assisting with file preparation, documentation tracking, and day-to-day compliance operations. This role is critical in ensuring resident files are complete, accurate, and audit-ready before and after formal compliance review.  

You’ll work closely with Compliance Specialists, Property Managers, and Leasing teams to coordinate documentation, track deadlines, and support regulatory requirements across affordable housing programs. Success in this role means fewer audit findings, smoother file reviews, and stronger confidence across site teams.  

This role is ideal for someone who is highly organized, detail-oriented, eager to learn affordable housing compliance, and comfortable working with structured processes.  

File Coordination & Documentation  

  • Assist with assembling, organizing, and maintaining affordable housing resident files  
  • Ensure required documentation is complete prior to compliance review  
  • Track file submissions, corrections, and approvals using established systems and trackers  
  • Support timely turnaround of files to meet internal and regulatory deadlines  

 

 Compliance Support & Process Adherence  

  • Support compliance staff with LIHTC, HUD, and other regulated housing program requirements  
  • Follow established policies, procedures, and documentation standards  
  • Assist with preparation for internal audits, agency reviews, and file sampling  
  • Escalate missing or inconsistent documentation to appropriate team members  

Communication & Cross-Functional Support  

  • Attend required regulatory trainings, including annual TDHCA sessions  
  • Complete Housing Credit Certified Professional (HCCP) training within the first two years of employment, if not already certified, and achieve a passing exam score  
  • Stay current on compliance best practices and regulatory updates  

 

Collaboration & Travel  

  • Partner with property management and compliance leadership to resolve file issues and improve processes  
  • Travel to properties, trainings, conferences, and audit locations as required  

 

Qualifications 

  • Strong organizational skills with a high level of attention to detail  
  • Ability to manage time-sensitive reviews and meet strict turnaround deadlines  
  • Comfort working independently while following structured compliance processes  
  • Strong written and verbal communication skills  
  • Professional judgment and discretion when handling confidential resident information  

Education & Experience 

  • Prior experience working in affordable housing compliance or related administrative roles preferred  
  • Strong computer literacy, including experience with compliance or property management systems  
  • RealPage OneSite Tax Credit experience strongly preferred  
  • Housing Credit Certified Professional (HCCP) certification a plus  
  • If not certified, willingness and ability to complete certification within the first two years  
  • Knowledge of HUD programs is a plus  

 

 Work Environment & Physical Requirement 

  • Office and property-based work environments  
  • Ability to travel locally up to 50% of the time annually  
  • Ability to work for extended periods reviewing files and documentation  

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions  

Perks & Benefits 

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.  

  • Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.  
  • Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.  
  • 401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.  
  • Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.  
  • Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.  
  • Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.  
  • Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.  

Benefits offerings and employee contributions may vary by plan and are subject to change  

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