Security Specialist

We are excited to invite passionate individuals to join our team, where you will embark on a rewarding career journey filled with growth, support, and the opportunity to make a meaningful impact on our members and the community we serve. Our core values—authenticity, boldness, collaboration, dignity, and empathy—guide everything we do and foster an inclusive culture that prioritizes teamwork and innovation.

Applicants are encouraged to apply by May 6th, 2025. Job postings are subject to close early or extend longer than the anticipated closing date. We recommend applying as soon as possible.

Location:

• 9600 NE Cascades Parkway, Portland OR.

Pay Range:

• The target hourly pay range for this position is $21.37-$31.04/hr. The full hourly pay range is $21.34-$40.71/hr.
• We provide an additional $2.00 per hour bilingual differential for those employees who can support our members' financial needs effectively in a second language; subject to verification of strong grasp of financial terms utilizing language skillset.

Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

Job Overview:

This position maintains the organization’s automated security systems and employee identification/access system. Serves as the point of contact for security system and/or physical security related issues.

What you’ll do: 

• Manages the physical security access controls, including issuing and updating users and access levels for badge access and alarm access.
• Issues and maintains current security access level matrix providing appropriate access levels, commensurate with position and authority levels, and ensuring systems are current with system updates.
• Responds to credit union security events, including assessment of the alarm events and response times to ensure compliance with security procedures and the safety of credit union members, employees, and facilities.
• Serves as primary contact for security vendors for security system related issues, routine and emergency (alarm) issues.
• Coordinates the development and functionality of video camera surveillance systems throughout the organization, including the design and functionality of associated hardware and software.
• Submits security related, internal service tickets in physical security portal and coordinates resolution of outstanding items. Prepares security related reports.
• Partners with internal business owners and external agencies to continually improve detection of security related issues and preventative processes and controls.
• Keeps management informed on current technologies and industry trends for the best use of camera system and access control investments.
• Participates in identifying and managing potential security risks related to branch operations and the safety of members and staff. Maintains branch robbery protocol to mitigate adverse consequences to members and staff.
• Provides partnership to management conducting regular/recurring Robbery, Active Shooter, Workplace Violence and Emergency Action Plan trainings.
• Coordinates the purchase, placement, and installation of all security related equipment.

Qualifications: 

• A minimum of two (2) years’ experience managing physical access control and creating/modifying access credentials in a corporate environment. On-call availability for after hour security issues.

What you’ll bring:

• Must be service-oriented to both internal and external customers.
• Excellent interpersonal skills, with the ability to effectively interact with a diverse team of people, and the ability to deal with a fast-paced work environment with rapidly changing work priorities and peak periods required.
• Proficient with Microsoft Office suite and ticketing systems. Excellent verbal and written communication skills a must.
• Detail and action oriented with the ability to follow up with feedback to ensure positive outcomes.

Total Rewards:

This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA). Employees also have access to Life and AD&D insurance. Employees are able to enroll in our 401k plan. Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time (may be prorated based on hire date in the initial calendar year).

TwinStar Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters 

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Careers@NWCU.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Careers@NWCU.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Equal Opportunity Employer Veterans/Disabled

Equal Opportunity is the Law Posting

Pay Transparency Nondiscrimination Posting

When you apply to a job on this site, the personal data contained in your application will be collected by TwinStar Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.