Payments Manager (Remote- US Based)

Shape the Future with Togetherwork
Welcome to Togetherwork, where we believe exceptional talent drives extraordinary outcomes. The role below is part of our Talent Community for Future Opportunities—a place where we connect with professionals who share our passion for innovation, collaboration, and meaningful work.

By expressing your interest in this opportunity, you’re not just applying for a job—you’re joining a network that values growth, creativity, and connection. While this specific position may not be immediately available, we’re excited to learn more about your unique skills and how they align with our future needs.

Let’s build the future, together.

Note: This is a pipeline opening with an anticipated start date in Q2 2025.

Job Summary 

As the Payments Manager for our Petcare vertical solution, you will play a pivotal role in shaping the strategic direction of the payments function of our business. As a member of the leadership team, you will collaborate closely with senior leadership, and drive initiatives to optimize pricing, profitability, and customer satisfaction within our integrated payments platform. You will oversee all aspects of the payments function, including partnerships, integrations, revenue, activation and customer support. You will work closely with our processing partners to understand their offering, their operations, and their roadmap to maximize the key KPIs of our payments business.

Responsibilities 

• Strategic Leadership: Provide strategic leadership for the Payments function, aligning departmental goals with company objectives and market trends.
• Payments Strategy: Develop and execute comprehensive Payments strategies, including pricing models, forecasting, and long-term planning to drive revenue growth and profitability.
• Financial Oversight: Conduct regular financial reviews and residuals analysis of Payments performance, identifying key drivers and opportunities for improvement.
• KPI Ownership: Measure and report on payments KPIs regularly, ensuring that we are on track to hit budget goals.
• Customer Engagement: Collaborate with sales and account management teams to support pricing negotiations and ensure pricing strategies align with customer needs and market dynamics.
• Operational Excellence: Drive operational efficiencies within Payments processes, leveraging data analytics and business intelligence tools to enhance decision-making and optimize resource allocation.
• Regulatory Compliance: Stay abreast of regulatory changes affecting Payments processing and ensure adherence to industry standards and compliance requirements.

Requirements 

• Bachelor’s degree preferred or 3+ year of experience in Finance, Data Management, or other business-related discipline
• 5+ years of progressive experience in Payments-related roles, with a strong understanding of integrated payment processing within a SaaS or technology-driven environment.
• Strong grasp of data analysis, leveraging data systems and reporting tools, with the ability to translate findings into actionable recommendations
• Highly proficient user of Excel and Business Intelligence tools
• Self-starter who takes initiative to improve process and evolve operational reporting
• Excellent communication and influencing skills, working across the organization with key stakeholders to provide decision support
• Ability to work with a sense of urgency and frequently changing priorities
• Superior quantitative, analytical, and modeling skills
• Advanced Excel, PowerPoint, and presentation skills
• Experience with BI tools such as Power BI, Tableau, QlikView, Sisense; Power BI (major plus)

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $70,000 to $75,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.