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Litify Software Administrator

San Diego, CA

Support. Strategize. Succeed.

Remote Work Opportunities Available 

Tyson & Mendes, a nationally recognized law firm specializing in insurance defense litigation, is seeking an experienced Software Administrator. If you thrive in a fast-paced legal environment and want to be part of a collaborative, high-performing team, we’d love to hear from you.


Why Tyson & Mendes?
At Tyson & Mendes, we offer more than just a job—we offer a career path supported by a strong, inclusive culture. Our Litify Software Administrator will join our Administrative and Legal Services team, where we invest in their growth and success.  

Here’s what sets us apart:  

  • Work alongside talented attorneys and legal professionals in a team-focused environment
  • Be part of a culture that prioritizes respect, transparency, and inclusion
  • Enjoy hybrid work flexibility, supporting work-life balance and productivity
  • Access professional development through mentorship, training, and ongoing learning
  • Benefit from a competitive billable hours bonus program that recognizes your contributions 


What You’ll Do and Who You Are
We are seeking a skilled and proactive Software Administrator utilizing the Sales Force platform to manage and support our software Litify. Litify is a legal case management, calendaring, and docketing solution. The ideal candidate will have experience administering legal technology platforms, with a strong understanding of workflow automation, data integrity, user support, and system optimization. This role is critical in ensuring our legal team operates efficiently and securely within the Litify environment


Responsibilities

  • Administer and maintain the Litify system, including user management, permissions, and security settings.
  • Configure and optimize case management, calendaring, and docketing workflows to meet organizational needs.
  • Provide technical support, troubleshooting, and training for attorneys, paralegals, and staff using Litify.
  • Monitor system performance and implement updates, patches, and integrations as needed.
  • Ensure data accuracy, compliance, and confidentiality in line with legal industry standards.
  • Report directly to the Senior Director of Administration and Legal Services.  
  • Collaborate with IT, Legal Services, Legal Operations, and third-party vendors to enhance system functionality and resolve issues.
  • Develop and maintain standard operating procedures, user guides, and training materials for Litify.
  • Generate reports and analytics to support case tracking, deadlines, and workload management.
  • Stay up to date with Litify product releases and best practices. 

Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 2+ years of experience administering legal case management or docketing software; Litify experience preferred.
  • Strong understanding of legal workflows, calendaring, and document management systems.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Experience with Salesforce platform.
  • Ability to work independently and collaboratively in a fast-paced legal environment.
  • Attention to detail and commitment to data security and confidentiality.
  • Demonstrates a strong interest in leveraging emerging AI technologies to enhance legal operations and streamline workflows. 


Preferred Skills
 

  • Salesforce Administrator certification.
  • Prior Paralegal or Legal Assistant experience at a civil litigation law firm.
  • Experience with legal compliance and regulatory requirements.
  • Knowledge of workflow automation and integration tools.
  • Project management experience. 


Compensation Package
 

  • The pay range of $120-150,000/year, depending on experience
  • Overtime paid at 1.5× the regular hourly rate, as needed
  • Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700)
  • Employee Assistance Program through HealthAdvocate
  • Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
  • Paid parental leave at base pay
  • Employees receive a monthly technology reimbursement of $60 


Benefits
   

  • 37.5-hour standard workweek designed to promote balance and prevent burnout
  • Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
  • Employee Assistance Program through HealthAdvocate
  • Vacation time is accrued annually at the employee’s base rate
  • Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
  • Firm-wide charitable giving program
  • Numerous social and off-site events each year to enrich your relationships with your colleagues  
 
Why Tyson & Mendes? 
We are one of the country’s fastest growing civil defense firms. We have steadily and successfully made our mark as a trailblazer in the legal ecosphere. We are a progressive, dynamic and diverse firm that prides ourselves in breaking the mold upheld by the “traditional” law firm. Here, you will discover an exceptionally smart, deeply talented team of trial lawyers who have continuously made a profound impact on the lives of literally hundreds of thousands of people. From Howell vs. Hamilton Meats, to our many trial wins, our promise is to provide unparalleled service and achieve exceptional results for our clients.
 
In addition to our outstanding legal work, we take an innovative approach to law firm management; we invest wholly in our employees. From our specialized internal training program on our proven defense methods, to clear paths to leadership and partnership, we provide the professional development resources and tools needed for attorneys to make significant advancements in their careers - all while building their own brands and becoming sought-after experts in their respective fields.
 
Click here to learn more about the Tyson & Mendes Office!
 
OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional.
 
NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here.
 
Follow along with the firm on Twitter and LinkedIn, or visit www.tysonmendes.com.  
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Pay Range

$120,000 - $150,000 USD

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