Sr. Field Engineer

We are seeking a Sr. Field Engineer to work closely with the Ubiquity leadership team regional operations teams and Fiber First teams to design and implement FTTP projects. As a member of the Texas Fiber Networks Team, the engineer is responsible for the engineering and operations of the drops / build in the designated region. This position will work closely with the Ubiquity’s leadership, field technicians, NOC, project management, and GC/vendors.

Location:

• The role will be based out of Fort Worth, TX.

Employment Classification:

• Exempt: Regular, Full-time

Supervisory Responsibilities:

• None

Duties / Responsibilities:

• Manage the databases established to identify the drops for the area.
• Be the key liaison between Ubiquity and vendors during outages.
• Engage appropriate teams (internal and vendors) to address customer issues, install issues, trouble tickets and outages.
• Coordinate and manage relationships with vendors, equipment manufacturers, suppliers, and other teams throughout the project cycle.
• Collaborate with different departments within Ubiquity for end-to-end project deployment.
• Evaluate and implement new streamlined processes to help with the infrastructure.
• Manage and report on all key performance indicators.
• Identify and implement efficient and effective deployment methods per the latest trends in the market.
• Use project management and deployment tools to accurately manage various milestones of the project and report them accurately.
• Manage relationships with customers during the build cycle and seamlessly transition over to operations once the system is implemented/active.
• Provide technical support to technicians and vendors in the field.
• Identify and address any issues that arise.
• Dispatch operation techs as needed
• Perform other duties as assigned.

Education and / or Experience:

• Minimum of five years of experience working in telecommunications.
• Experience managing vendors and contractors.
• Experience with ISP and OSP builds.
• Familiarity with fiber testing, splicing, and validation techniques.
• Flexibility to travel when needed.
• A valid driver's license is needed.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with good negotiation tactics.
• Thorough understanding of construction/implementation methods and best practices.
• Positive approach to the new processes required in a start-up segment.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with or the ability to quickly learn tools like Site tracker, Remedy, Vetro and Salesforce.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

In a typical work day, the employee will be required to:

• Sit: Frequently
• Stand: Continuously
• Walk: Frequently
• Keyboarding: Frequently
• Fine manipulation: Continuously
• Lift: Occasionally. Will require capability to lift up to 20 lbs.
• Carry: Occasionally. Will require capability to carry up to 20 lbs.
• Travel: Ability to travel approximately 10% of the time.
• Work Environment: The work environment is fast-paced, and the employee may be exposed to varying temperatures and weather conditions.

What’s in it for you:

We truly value our employees and put their well-being first! Here we provide the following:

• Medical and Dental Plan
• Vision Plan
• PTO
• 401(K) with company match
• Collegial environment of talented professionals
• Growing and well-funded company

About Us: Ubiquity invests in, develops, and manages digital communications infrastructure throughout the United States. Ubiquity partners with ISPs, wireless carriers, utilities, and municipalities to deliver connectivity and sustainability solutions in underserved communities. Ubiquity’s mission focuses on providing customer choice and spurring competition, both essential components of empowering communities for the future.

Ubiquity is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ubiquity does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.