Back to jobs
tags.new

Enterprise Growth Strategy & Operations Manager

United States

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Position overview

Coursera and Udemy are building one of the world’s most comprehensive skills development platforms. As part of the integration, we are standing up a unified Enterprise Growth team to serve SMB and small-team demand through scalable, product-led and sales-assisted motions spanning Coursera Web Enabled Sales (WES), Udemy Team Plan, an inside sales pilot, and outsourced SMB coverage.

The Enterprise Growth Strategy & Operations Manager is the primary operator of this new business. This role owns the planning, operating cadence, reporting coordination, and cross-functional program management required to run WES, Team Plan, and related growth motions as one integrated business. The manager connects Sales, Product, Marketing, Finance, RevOps, and external partners, and drives the discretionary execution work needed to prove the operating model in H2 2026 and set credible FY27 targets.

The ideal candidate is a structured, commercially minded operator who is comfortable owning ambiguous cross-functional work end to end, building operating rhythms from scratch, and driving execution in a high-change, post-merger environment.

Key responsibilities

1. Own planning and the operating cadence for the Enterprise Growth business

  • Build and run the weekly and monthly business review cadence across WES, Team Plan, inside sales pilot, and outsourced SMB motions.
  • Coordinate target-setting, forecasting inputs, and FY27 planning in partnership with Finance and RevOps.
  • Maintain a single integrated view of priorities, initiatives, risks, and decisions for Enterprise Growth leadership.
  • Prepare leadership reviews, QBR materials, and executive updates with clear narratives and data-backed recommendations.

2. Drive cross-functional program management and execution

  • Serve as the connective tissue across Product, Marketing, Sales, Data, Finance, and Customer Success for growth initiatives spanning funnel optimization, pricing and packaging tests, lifecycle programs, lead routing, and conversion experiments.
  • Translate strategy into structured programs with owners, milestones, dependencies, and success criteria; track execution and unblock teams.
  • Manage the operating relationship with outsourced/BPO SMB partners, including performance expectations, escalation paths, and improvement plans.
  • Support the inside sales pilot with workflow design, rules of engagement, and handoff clarity between PLG, inside sales, and field teams.

3. Improve reporting, accountability, and decision quality

  • Coordinate unified reporting definitions across Coursera and Udemy motions in partnership with the Senior Business Analyst, Finance, and RevOps.
  • Establish clear KPIs, operating dashboards, and accountability mechanisms across leading and lagging indicators.
  • Surface risks, tradeoffs, and investment needs to Enterprise Growth leadership with pragmatic recommendations.
  • Document and standardize processes, rules of engagement, and playbooks as the operating model matures.

Success measures

  • Annual performance metrics (top of funnel, bookings, renewal rate, etc.) for the Growth Team
  • Annual targets and planning inputs delivered on time with Finance and RevOps.
  • Cross-functional growth initiatives executed on schedule with clear ownership and measurable outcomes.
  • Outsourced partner performance managed against agreed expectations, with documented escalation and improvement paths.

Candidate profile

  • 6–9 years of experience in revenue strategy and operations, business operations, GTM strategy, growth operations, consulting, or related roles in B2B SaaS or adjacent environments.
  • Proven ability to run operating cadences, planning cycles, and executive reporting for a revenue-generating business.
  • Strong cross-functional program management skills, with experience coordinating Product, Marketing, Sales, Finance, and external partners.
  • Commercial fluency across funnel metrics, conversion, renewal, and pipeline concepts; comfort partnering closely with analysts and Finance on targets and forecasts.
  • Excellent structured communication: crisp documents, clear executive updates, and pragmatic tradeoff framing.
  • Experience with vendor or BPO partner management is a plus.
  • Comfort operating in a post-merger or high-change environment where structure, systems, and boundaries are still evolving.
Compensation:
 
This role is available in the following US Pay Zones:

US Zone 3: $114,400 - 143,000
US Zone 4: $106,400 - 133,000


We offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
 
US Pay Zones:
  • US-Z1: Bay Area
  • US-Z2: NYC and Seattle Metro
  • US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
  • US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Jobs for Courserians’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

The application deadline for this role is August 13, 2026