Back to jobs

Technical Program Manager

Mexico City, Mexico

About Us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.

About you

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering. 

About this role 

We’re on the lookout for a Technical Program Manager to work embedded within Udemy’s data teams to drive the ongoing launch and release of new products. This is a unique opportunity to have a major influence on managing the data operations that enable Udemy to launch new product lines that improve lives through learning. We’re looking for an experienced program manager with an analytical mindset and strong communication skills who can drive and own projects to completion. You’ll be a champion for the data teams, anticipating new requirements and ensuring they have the support that they need to be successful. Your breadth of impact will be vast, ranging from how students discover learning experiences to engaging with learning and even to paying for access to courses.

What you'll be doing

  • Manage operations of time-bound and/or continuous programs including project scoping, schedule, risk mitigation plans and resource planning, working with product managers, product designers, engineers and key stakeholders across business functions

  • Balance the delivery of large, high impact, highly cross-functional initiatives and a set of smaller projects

  • Partner with business, product, design, and engineering leaders to develop program plans, including roadmaps, dependencies, and resourcing plans

  • Communicate clearly and effectively to management on the plans, status, and critical issues. Escalate urgent issues appropriately and driving them to closure in a timely manner

  • Continuously improve delivery and organization. Establish and drive adoption of program frameworks, tools and best practices. Share your program management knowledge with the teams.

  • Lead post-launch analysis to guide future programs

  • A strong focus on results and outcomes and ownership, not just processes. You have experience establishing processes that are appropriate, but don’t view processes as a cure-all for delivery issues.

  • Evaluate and refine tools and processes to ensure they are efficient, high quality, and scalable

What you’ll have

  • 2+ years of relevant work experience as a technical program manager or equivalent in software development organizations; 2+ years working with data platforms and products

  • A strong self-starter mindset with exceptional judgment

  • A self-motivated and proactive work style that allows you to maintain high momentum and drive progress

  • The ability to thrive in ambiguous situations and stay hyper organized when the going gets tough

  • Experience using data and metrics to back up assumptions, make recommendations, drive actions, and measure success

  • Demonstrated ability and experience in influencing, developing productive working relationships, and leading teams to successful product delivery

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits and equity.

Hiring Compensation Range

$620,000 - $775,000 MXN

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

We want to understand all of the ways that you have interacted or been exposed to Udemy so that we can continue to invest in efforts that resonate with candidates.

Select...
Select...

Saying “No” to this question indicates you are eligible for work in the United States and do not require sponsorship.

Select...
Select...

Demographic Questions

Voluntary Self-Identification

To support our inclusive recruiting process and for reporting purposes, we welcome you to participate in the self-identification survey. This survey is confidential, voluntary and anonymous. 

We believe everyone has something special to give – their authenticity, empathy, unique backgrounds. At Udemy, we make a promise to each other to respect that and be kind. And because we believe the best ideas are born as a result of people from all walks of life coming together, we work hard to create an inclusive space for all.

As part of Udemy’s Equal Employment Opportunity policy, we don’t discriminate based on any protected group status under any applicable law. So rest assured, whatever your decision, the survey will not be considered in the hiring process or thereafter.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Select...
Select...
Select...