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Senior Network Systems Engineer

Dublin, Ireland

About Us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in our Dublin office. Learn more about us on our company page.

About you 

You are a seasoned professional with a strong passion for networking and systems engineering. You thrive in dynamic environments and enjoy tackling complex problems to ensure seamless connectivity and robust system performance. With a blend of strategic thinking and hands-on skills, you are driven by results and take pride in maintaining high standards of network infrastructure and IT systems. Your ability to adapt and learn new technologies quickly makes you a valuable asset to any team.

About this role

We are seeking an experienced and highly skilled Senior Network Systems Engineer to join our IT team. The ideal candidate will play a pivotal role in the development, administration, and maintenance of our on-premise office networks and cloud systems. You will be responsible for ensuring the reliability, security, and performance of our network infrastructure.

About your Skills 

  • Networking Expertise: Comprehensive knowledge of networking technologies, including configuring and managing network devices specifically for office networks

  • Systems Administration: Proficiency in administering and supporting IT SaaS platforms and understanding of system integrations leveraging API connections or Workflow automation solutions. Experience administering AWS Cloud infrastructure and networking is a plus

  • Troubleshooting & Communication Skills: Strong ability to diagnose and resolve complex technical issues. Clear and effective communicator with the ability to collaborate with cross-functional teams

  • Adaptability: Willingness to learn and embrace new technologies and methodologies 

  • Automation: Experience utilizing DevOps tools like Terraform & Ansible for network automation along with low code workflow automation tools like Workato or Okta workflows is highly desirable but not required

What you'll be doing:

  • Administer and maintain the VPN and office network infrastructure, ensuring high performance and reliability.

  • Manage and configure network devices including Cisco switches, Meraki switches, and Fortigate firewalls.

  • Support and administer corporate IT SaaS systems such as Okta, Google Workspace, Slack, and others.

  • Collaborate with IT and other departments to ensure seamless integration and operation of IT services.

  • Troubleshoot network and systems issues, implementing effective solutions to minimize downtime.

  • Monitor network performance and security, making recommendations for improvements.

  • Participate in on-call rotation for 24/7/365 network operations

What you’ll have

  • Minimum of 5-10 years of experience in network engineering, with a focus on-premise office network environments

  • Strong understanding of networking protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls

  • Background and experience in IT systems administration of SaaS solutions such as Okta, Google Workspace, Slack, Atlassian (Jira, JSM, Confluence)

  • Relevant certifications (e.g., CCNP, AWS Certified Advanced Networking Specialty, Okta) are a plus

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