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Benefits Partner

Dublin, Ireland

About Us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.

 

About your skills

  • Benefits administration: Proficient in maintaining efficient benefits administration workflows through systems, vendors and internal teams.

  • Program Development & Vendor Management: Experienced in evaluating program effectiveness and recommending improvements through internal processes and benefits renewals.

  • Benefits Consulting: Expert at providing comprehensive benefits guidance to employees at all levels, coordinating with leadership and vendors to resolve complex cases.

  • Cross-functional Collaboration: Adept at building productive relationships with Payroll, Accounting, Legal and local HR teams.

 

About this role

  • Champion and administer a comprehensive portfolio of employee benefits, including:

    • Medical, dental, life, and disability plans

    • Pension plan

    • Leave of absence (Maternity, Paternity, Parental)

 

What you’ll be doing  

  • Provide expert guidance and support to employees on all aspects of their benefits. This includes resolving complex inquiries, collaborating effectively with vendors and internal teams, and ensuring a seamless employee experience.

  • Support the review and administration of Time Off & Leave Programs in EMEA/APAC and Latam & participate in global project with a view to improving the employee experience & administration of time off & leave programs across the regions.

  • Support Benefits renewals, vendor changes across the regions

  • Update & Improve employee-facing Benefits communications & online content.

  • Create, maintain & update benefits operating procedures to ensure processes are adhered to consistently.

  • Communicate benefits programs to employees using presentations, written materials, and emails. This includes new employee orientations.

  • Develop and maintain good working relationships with global PPL Team & other internal stakeholders.

  • Participation in benefits related projects or broader HR projects as a stakeholder.

 

What you’ll have

  • 3-5 years of progressive experience in full-cycle benefits administration, preferably in a similar role at a high tech, multinational company

  • Proficient in Workday, Microsoft office suite and Google workplace

  • Deep knowledge of the EMEA benefits landscape (APAC and Latam is a plus.)

  • Ability to manage competing priorities and meet deadlines in a fast-paced and constantly changing environment

  • Willingness to embrace change, self-motivated and proactive learner

  • Excellent communication skills with the ability to clearly communicate complex information.

  • Strong interpersonal skills with the ability to build rapport and trust with stakeholders at all levels.

 

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