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Sales Development Representative (SDR)

United States

About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

Opportunity

We are looking to add a Sales Development Representative to our growing team! At UJET,  our Sales Development Representatives are crucial to our company’s success, and will have tremendous opportunity to impact the success of our company. This person will help support our sales team by creatively prospecting and proactively reaching out to new customers. The ideal SDR candidate will have a record of excellent past performance, a strong interest in a future career in sales, and the desire to experiment with different approaches and standardize best practices. This role will provide the potential to move into a customer success,  account executive, or a business development role.

Responsibilities

  • Grow UJET’s customer list through targeted emailing, calls and qualification
  • Partner with our Account Executive team to generate meetings and sales pipeline 
  • Intelligent outbound prospecting daily with a relative/succinct message to our audience
  • Be the first point of contact for inbound leads and serve as the initial touch-point for any commercial conversations.
  • Maintain CRM integrity through a clean repeatable process in Salesforce and other tools
  • Consistently meet or exceed quotas for booking demos and generating qualified sales opportunities while hitting key KPI’s
  • Maintain a close relationship with the Account Executive team

Requirements

  • 1+ year of sales experience (preferably in high-tech/SaaS company). Internship experience will be considered
  • Experience in the CCaaS/Contact center technology space preferred
  • High energy, naturally curious, positive attitude, and a strong desire to learn technology sales skills
  • Ability to work in a fast-paced, dynamic, and high-volume environment
  • Superb writing, communication, and listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new customers
  • Eager to conduct high level conversations with senior executives in prospect accounts
  • Outstanding time management skills
  • Ability to write crisp, targeted emails that convey our value proposition to prospects
  • Proven ability to make strong connections and overcome rejection to achieve results
  • Experience using CRMs such as Salesforce
  • Bachelor’s Degree or equivalent experience

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

Annual US Hiring Compensation: $50,000 (plus monthly variable dependent on individual goals)

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

#LI-Remote

UJET is an Equal Opportunity Employer

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

Beyond our great team and disruptive technology, we offer competitive compensation and benefits, work/life balance, stock options, engaging team events, and more!

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