Placement Verification Coordinator

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The  Placement Verification Advisor reviews call(s), guides, and supports documentation submitted by the Graduate Success Teams for all graduates who have been placed in a job 15 days after they have graduated and verified 15 days after being employed. The Placement Verification Advisor contacts all placements entered by the Career Service Advisors for the Clearwater Campus and Alumni repeat placements. The Placement Verification Advisor contacts either the graduate or employer to review: the start date, job title, and employer’s name and address, and ask programmatic questions used to create the final job description.  The Placement Verification Advisor’s actions include business authentication; ensuring the placement is in the allied health field and locating a job description online to upload into the student’s profile.

The Placement Verification Advisor reports to the Manager or Senior Manager, Placement Verification.

Key Responsibilities: 

Functional:

• Ensures that all employers are in the allied health field or a business that supports allied health functions.
• Completes a Verification Checklist for all confirmations of employment completed by the Graduate Success Team or a Placement Verification Script for the Clearwater graduates/Alumni Repeat placements by contacting the graduate/employer to obtain a verification of employment and running competencies.
• Pulls transcripts if applicable.
• Searches for job descriptions online and attach them to the student’s profile, if missing.
• Assists in Test Competency Queue as assigned by leadership.
• Works closely with the Graduate Success Team Managers and Coordinators to maintain an open line of communication on their confirmations of employment.
• Daily review of assigned queues; completing reviews of placements and verifying placements in a timely manner.
• Answers incoming calls from Career Service team members
• Achieves daily goals as assigned
• Meets Quality Assurance goals
• Performs other duties as assigned

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:

Minimum Requirements:

• High school diploma or educational equivalent.
• 2 years of experience in education, placement, career services, or related field
• Able to professionally communicate fluently in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams
• Able to support a diverse and inclusive work environment

Preferred Requirements:

• Associate’s or other advanced degree.
• Experience in education, career services, employment staffing, out placement services or executive search.
• Ability to multi-task and handle a high-pressure environment with timeline pressures.
• Proven track record in professional sales or business development.
• Committed, with strong follow-up skills.
• Success in servicing customers in a people-oriented industry.
• Dynamic, high-energy personality.
• Excellent communication, presentation, and interpersonal skills with the ability to establish rapport with a diverse customer base.
• Highly motivated, detail oriented with a can-do attitude.
• Comfortable working independently or in a team environment.

Working Environment:

• Office Environment – Must be able to work in the UMA Office
• Flexibility to work evenings and weekends as needed.

Physical Demands:

• Requires long periods of sitting at a desk working on a computer
• Requires occasional bending, stooping and squatting
• Requires occasional lifting of up to 10 lbs.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/