Medical Assistant Program Director

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Program Director is charged with coordinating and ensuring the smooth operation of their individual instructional departments to achieve a student retention rate that meets or exceeds accreditation standards and a placement rate that meets or exceeds accreditation standards of total graduates and ensure appropriate student satisfaction rates. Each Program Director is also expected to carry a teaching load as determined by the Director of Education in coordination with the Campus Director/Campus President. In addition, the Program Director is responsible for making recommendations to the Director of Education in the areas of planning, staffing, scheduling, supervising, curriculum improvement and professional development for his/her department. If the program has a clinical/externship component it is the responsibility of the Program Director to establish enough clinical/externship sites to meet the needs of the student population and monitor and maintain the student experience and records throughout this portion of the program.

What you’ll do:

Program/Course:

• Staffing and Recruitment: Determine departmental staff needs, conduct interviews, and recommend hires.
• Orientation and Training: Orient and train new faculty members in programs and techniques.
• Performance Evaluation: Evaluate faculty and staff performance and recommend professional development.
• Teaching and Instruction: Instruct classes, act as a substitute teacher, and propose teaching schedules.
• Supervision and Management: Supervise faculty, manage departmental facilities, and conduct meetings.
• Communication and Advising: Communicate with faculty for input, advise students and faculty, and ensure departmental operations.
• Retention and Compliance: Administer retention programs and ensure compliance with accreditation standards.
• Administrative Duties: Maintain syllabi, cover make-up sessions, and participate in graduation ceremonies.
• Certification and Externships: Prepare students for certification exams and manage clinical/externship components.
• Committee Participation: Participate in Advisory Board and Curriculum Review Committee meetings.
• Perform other duties as required.

Student Development:

• Classroom Environment: Create a classroom environment that fosters academic growth and professional development.
• Student Support: Provide extra help to students struggling with coursework and advise those with minor issues.
• Communication: Communicate with the Director of Education regarding student progress and performance trends.
• Assessment: Correct and return quizzes, tests, and lab assignments within 48 hours; submit grades promptly.
• Resource Utilization: Utilize instructional aids and community resources, including guest speakers and field trips.
• Curriculum Enhancement: Enhance curriculum by devising assignments, worksheets, tests, and activities.

Career Level Expectations

• Typically manages one or more teams or small unit(s). 
• Recognized subject matter expert in job area. 
• Manages large projects or processes with limited oversight. 
• Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others. 
• Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership. 
• Desire for growth and professional development. 

Required Skills/Experience:

Medical Assisting Requirements

• Associate’s degree.
• Current Medical Assisting certification
• Minimum three years of experience in the field with one-year direct patient care
• Prior teaching experience
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support of a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Bachelor’s degree
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable federal and state laws and rules, compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and, and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time on campus position with occasional remote work.
• Occasional travel maybe required if program has a clinical/externship component.
• Home office set up, quiet place to work, ability to be on camera, ability to be on camera, and ability to hard wire into high-speed internet connection. 
• May require setup of computer equipment; accommodation consideration available upon request. 
• Flexibility to work evenings and weekends, as needed. 

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/