Learning & Development Specialist

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
This position designs, implements, and facilitates organization wide training modules for team members that align with organizational goals and foster a culture of continuous learning. This role also supports team member onboarding and organizational development by integrating modern learning technologies and promoting cultural awareness and inclusion.

What you’ll do:

• Design and Implement Organization Wide Learning Programs: Develop and execute learning modules, including onboarding, skill-based training, and technical training. Apply design principles and learning sciences to create engaging and effective learning experiences. Leverage design tools and education technology applications to enhance program delivery.
• Facilitate Learning and Development Sessions: Leverage diverse methods to engage participants and enhance learning outcomes. Demonstrate expertise in learning delivery & facilitation. Promote cultural awareness and inclusion to ensure an inclusive learning environment. Provide mentorship and support to ensure the successful application of new skills and knowledge.
• Evaluate and Enhance Training Effectiveness: Continuously monitor and assess the effectiveness of training programs through feedback, performance metrics, and data analysis. Implement improvements to optimize training outcomes and support organizational development. Make informed decisions to enhance program quality and relevance.
• Collaborating with Subject Matter Experts (SMEs): Work closely with SMEs to gather insights and content for training programs. Ensure that the training materials are accurate, up-to-date, and reflect the latest industry standards and practices.
• Promote and Model a Culture of Continuous Learning: Foster a culture of continuous learning and development within the organization. Encourage employees to pursue ongoing education and professional growth opportunities. Align training initiatives with career development paths and organizational development strategies. Demonstrate accountability in maintaining high standards for learning and development. Stay current with emerging learning technologies and trends and integrate them into training programs.
• Perform other duties as assigned.

Career Level Expectations:

• Experienced role that applies practical knowledge of job area.
• Works independently with general supervision.
• Proactively handles difficult problems.
• May influence others within the job area through explanation of facts, policies, and practices.
• Desire for growth and professional development.

Required Skills/Experience:

• Associate degree, or equivalent work experience.
• 2+ years’ experience in learning & development/training experience.
• Skills - learning science/training delivery & facilitation, design principles & tools, cultural awareness and inclusion, decision-making, and accountability.
• Ability to professionally communicate fluently in verbal and written English.
• Supportive of a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Bachelor’s degree, or equivalent work experience.
• Strong or advanced proficiency in any of the above required skills/experience.
• 4+ years’ experience in learning & development/training.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills abilities – learning design, learning assessment, subject matter expert communication, coaching/leadership development, and influence.

Compliance: 

• Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and, and internal policies and procedures.
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands:

• This is a full-time remote position.
• Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment, accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/