Change Manager

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid) minimum $50,000 - maximum $250,000 (1x annual salary)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Change Manager will lead the development and execution of innovative change initiatives and strategic projects across the organization. This role will work closely with cross-functional teams to align on change initiatives, promote organizational adaptation, address resistance, and foster a culture of continuous improvement throughout the change process.

The position will be highly visible and requires a proactive individual who can effectively lead and coach other team members during this transformative period.

What You’ll Do:

1. Develop and Execute Change Management Plans: Design and implement structured strategies to support change initiatives and strategic projects, in alignment with organizational goals.
2. Facilitate Stakeholder Engagement: Collaborate with team members to build trust, gather input, and foster commitment for enterprise-wide transformation efforts.
3. Conduct Impact and Readiness Assessments: Evaluate the proposed changes and assess organizational readiness for transformation efforts.
4. Lead Communication Strategies: Create clear, consistent messaging to inform and engage stakeholders throughout the change management process.
5. Integrate Change Management with Project Management: Partner with project teams to embed change management practices into planning and execution phases.
6. Support Training and Capacity Building: Coordinate training and provide documentation to help stakeholders adapt to new systems, tools, or processes.
7. Monitor Progress and Measure Outcomes: Track key performance indicators and feedback to evaluate the success of change initiatives and adjust strategies as needed.
8. Promote a Culture of Continuous Improvement: Encourage innovation, flexibility, and learning to support the institution’s long-term adaptability and mission
9. Perform other duties as assigned.

Career Level Expectations:

• Senior role that applies advanced knowledge of job area (typically obtained through post-secondary education and work experience).
• Manages projects/processes, works independently with limited supervision.
• Coaches and reviews the work of proficient and entry-level professionals. 
• Handles difficult and complex problems.
• Desire for growth and professional development.

Required Skills/Experience:

• Associate’s degree, or equivalent combination of education and experience.
• Experience with established change management frameworks and the ability to apply them in educational or mission-driven settings.
• Strong ability to communicate clearly, lead discussions, and engage diverse stakeholders
• Ability to integrate change management strategies into project plans, manage timelines, and coordinate cross-functional teams.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to contribute to a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Prosci Change Management certification preferred
• Experience in Higher Education and/or Healthcare Industry preferred

Compliance: 

• Demonstrate knowledge of and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a remote position, with occasional onsite travel required.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/