DevOps Analyst

Job Title: DevOps Analyst

Department/Group: FHB COS

Reports to: Technical Supervisor

Classification: Part-time (hourly) non-exempt 

Role and Responsibilities  

The DevOps Analyst completes assigned tasks in the First Horizon Bank COS environment to meet the overall project objectives. 

Key Responsibilities 

•  Improve system and application visibility through advanced monitoring, metrics, and log analytics, ensuring high availability and performance. 

• Code configurations and deploy software engineering (SWE) team applications to monitoring platforms. 

• Design and optimize enterprise tools to reduce resource usage. 

• Develop visualization tools to provide insight into enterprise resource usage. 

• Create documentation for Splunk knowledge base and internal processes.\ 

• Write and execute scripts (e.g., Bash, Python) to automate workflows and improve operational efficiency. 

• Communicate development goals and workflow progress with client, and internal teams. 

• Continuously improve processes and tools to ensure high availability and performance 

• Document results and implement solutions   

• Troubleshoot technical issues in collaboration with client teams. 

• Attend team meetings and client meetings to share updates and align goals and strategies. 

• Adhere to UMRFV guidelines and policies.  

• Additional responsibilities are defined between the Technical Supervisor and the employee depending on company needs and the employee’s availability 

Competencies  

• Communication skills 

• • Written and verbal 

• Drive for results 

• Attention to detail 

• Technical knowledge and learning 

• • Linux Command Line/Bash and GitHub/GitLab 

• • Python 

• • Excellent technical skills and knowledge of computer systems 

Qualifications and Education Requirements   

• Currently enrolled college student 

• Graduate student in STEM discipline preferred 

• Splunk Certified Power User certification required within 20 days