Financial Operations Manager (15 month contract, AR and Billing Focus)
We’re a results focused, customer-obsessed company motivated by our passion for empowering digital marketers to achieve success with their campaigns. With intuitive landing page builders and a comprehensive suite of AI-powered features, our platform helps you grow smarter.
Earlier this year, Unbounce, a leading landing page creation and conversion optimization platform, merged with Insightly, a CRM and marketing automation platform.We’re beginning to move toward a unified brand, making it an exciting time to join and help shape our product strategy. In the meantime, you’ll get to know two powerful tools that simplify how marketing and sales teams collaborate.
Our team's technical expertise and creativity work together to drive our mission forward every day. We strive to be a workplace of inspired minds by fostering an environment where innovative thinking is encouraged, and where everyone is given the opportunity to grow and contribute to the achievement of their goals. We aim to continue being an innovative and inspiring company that both our customers and employees admire—and we invite our future team members to join us!
About the role:
This role will be a 15 month Maternity leave coverage
Join our fast growing company as a Finance Operations Manager, where you will not only be involved with billing and finance, but will be exposed to a dynamic team that is constantly looking for ways to innovate and improve the way we do business. In this role you will be responsible for overseeing the entire customer payment and invoicing journey and working with the Engineering and Customer Support teams to ensure the accuracy of billing. You will also work closely with members of the Operations team to help facilitate the internal purchasing process.
What you'll be doing:
As a member of the 🐱FATCATs (Finance & Accounting, Tactical Corporate Action Team), you will be involved with:
- Deal Desk Support, client negotiations on billing terms
- Invoice Management and AR
- Billing tickets and billing help, investigating and resolving billing-related issues
- Dunning and Recovery
- Recurly coupon requests & management as well as monitoring Recurly features and rolling them out as needed
- Tax Residency Certificate applications and exemptions
- Finance team rep in projects
- Purchase requisitions and purchase order management
- Sales tax management
- Some management of NetSuite Records (Items, Employee Access, Email templates, and integrations)
- Process improvement and automation
Required skills
- AR: invoicing, receipts & allocations of payment, reconciliations, collections
- Sales taxes: U.S. sales taxes, global sales tax research and compliance
- Purchasing: managing purchasing process and workflow
- Software: Recurly, NetSuite, Stripe (or equivalent)
A little about you:
- You have a passion for finance, customer service and technology
- You have had exposure to finance/AR.
- You have knowledge of e-commerce and payment gateways
- You are experienced with system implementations/projects.
- You know that you don’t have all the answers, and you’re prepared to make mistakes and learn from them QUICKLY.
- You want something you can really sink your teeth into, and you’re hungry to learn more about billing and finance in one year than most do in four
- You are focused on continuous improvement, streamlining processes and efficiency
- You are resourceful, prepared, and possess a no task is too big or too small mentality
- Most importantly, you live our Core Values of Customer First, Value Individuality, High-Velocity Decision Making, Bias for Action, and Results Focused.
Nice to have:
- SaaS Billing
What’s in it for you:
💵 Compensation range
- $75,683 - $87,550 CAD
🤝 Flexibility and time off
🩺 Health and wellness
🎓 Growth
🌟 More perks!
Share our values:
- Customer First
- Bias for Action
- High Velocity Decision Making
- Value Individuality
- Results Focused
We Value Individuality!
At Unbounce, we want every employee to be excited to bring their full, authentic self to work. When you bring your unique experiences, background, knowledge, perspective, and self-expression while embracing the same from others we learn from each other. We innovate and co-create an environment where team members can do the best work of their careers. We’re bolder and more brilliant together.
We’re dedicated to ensuring each team member feels a sense of belonging, feels safe, cared for, respected and valued for who they are, and trusts that their unique voice is heard, embraced, and meaningfully contributes to decision-making. We’re committed to equitable employee experience, opportunity, pay and support for every employee regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, disability, or any other characteristic that makes you unique.
We have no tolerance for sexism, racism, xenophobia, homophobia, transphobia, ableism, ageism, or any other forms of hateful/harmful discrimination and we’re taking action against unequal pay in our community through leading the #PayUpforProgress movement.
If you require any accommodations or support during the recruitment process, please email us at careers@unbounce.com.
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