Senior UX Researcher

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

• Lead strategic research initiatives to identify future optimizations and enhancements
• Collect and analyze user behavior through customer conversations (both online and in person), surveys, ethnography, benchmark studies and online experiments (A/B testing)
• Work closely with product and design partners to deeply understand issues related to our players’ experience, and advocate research findings into workable solutions
• Validate new concepts with users and/or help evolve them in ways which provide maximum user value
• Build empathy for our players across the company

Who you are:

• 5+ years of experience in end-to-end product research for mobile products
• High frequency problem solver who is effective in situations with limited information, building a solution from concept and communicating it to stakeholders
• Someone who thrives bringing structure and reason during moments of ambiguity in understanding.
• Comfortable providing feedback and recommendations on product solutions
• A proactive and highly motivated individual, constantly geared to ship the most ideal solution and experience for the end user and their goals
• A player coach who can effectively upskill the wider product team to scale user research efforts

Even better if you have:

• Experience in a high-growth start-up or scale-up
• Experience working within a regulated industry

Our target starting base salary range for this position is between $150,000 and $190,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.