Senior UX Researcher

We’re Underdog.

The fastest-growing sports gaming company – ever.

We build innovative games, products, and experiences for American sports fans.

We’re here to shake up the fastest growing industry with bold ideas, custom-built tech, and the drive to win.

Founded in 2020, our team has built four of today’s most widely played fantasy games and launched the Underdog Sportsbook – built entirely in-house with our own technology. That means we control our product, move fast, and create experiences you won’t find anywhere else. 

In just over two years, we’ve reached over a $1.2 billion valuation, with investors like BlackRock, Spark Capital, SV Angel, Mark Cuban, Kevin Durant, and Adam Schefter. And we’re just getting started.

At Underdog, we believe that sports are for everyone. Join us.

About the role and why it’s unique:

• Lead strategic research initiatives to identify future optimizations and enhancements
• Collect and analyze user behavior through customer conversations (both online and in person), surveys, ethnography, benchmark studies and online experiments (A/B testing)
• Work closely with product and design partners to deeply understand issues related to our players’ experience, and advocate research findings into workable solutions
• Validate new concepts with users and/or help evolve them in ways which provide maximum user value
• Build empathy for our players across the company

Who you are:

• 5+ years of experience in end-to-end product research for mobile products
• High frequency problem solver who is effective in situations with limited information, building a solution from concept and communicating it to stakeholders
• Someone who thrives bringing structure and reason during moments of ambiguity in understanding.
• Comfortable providing feedback and recommendations on product solutions
• A proactive and highly motivated individual, constantly geared to ship the most ideal solution and experience for the end user and their goals
• A player coach who can effectively upskill the wider product team to scale user research efforts

Even better if you have:

• Experience in a high-growth start-up or scale-up
• Experience working within a regulated industry

Our target starting base salary range for this position is between $150,000 and $190,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.