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Quality Control Analyst

Omaha, Nebraska, United States

About the role: 

As a member of the Operations team, you will be responsible for the integrity of information during acquisition and through to post-close. The Quality Control Analyst must assess how information is collected and from what source, who interacts with the information throughout our origination process, and conduct critical pre- and post-deal review to ensure our investment decisions are executed as intended and documented properly.

This is a hybrid position with a requirement of 3 full days in our Omaha, Nebraska office. 

Responsibilities: 

  • Grasp the internal flow of the application process - from the intake in sales to post-closing
  • Complete document reviews for sales, underwriting, processing, and post-close departments
  • Complete call monitoring reviews with sales to ensure compliance and excellent customer service
  • Assist in the development and refinement of current and future quality rubrics for cross functional partners
  • Develop framework for testing the strength of our system and the various agents that work within our systems
  • Lead development of a systematic self-audit solution in addition to manual routine testing protocols
  • Create detailed reports on QC findings, trends, and performance metrics to provide insights for leadership
  • Participate in design of automation projects as an advocate for data integrity and guideline compliance

About you: 

  • 2+ years of experience in auditing and/or mortgage quality control
  • Unwavering attention to detail
  • 1+ years of experience with Microsoft Excel - Pivot Tables, Table & Sort, etc.
  • Strong communication skills in a cross-functional environment

It’s a bonus if: 

  • Bachelor’s degree or above in Business, Accounting or related subject
  • Experience in Real Estate environment with hands on experience with viewing and verifying; title reports, appraisals, income, mortgage documentation, etc.



Why join us? 

The Unison team draws on a deep and wide range of talent across several disciplines. Visionaries in investment management, product development, and financial technology are joined by innovative real estate and consumer finance experts creating a unique culture.

Perks of the Unison employee include: competitive salaries, 100% paid medical and dental benefits, generous PTO policy, paid parental leave program, and fantastic downtown SF and Omaha locations, as well as being an integral part of a well-funded market leader with incredible momentum.

About us:
Unison is a San Francisco-based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through the Unison Agreement, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Facebook, Instagram, LinkedIn, Twitter and YouTube.

The last few years have been record breaking for Unison. We expanded our offering to 30 states, surpassed the $5B mark in real estate investments and partnered with over 7K customers through our HomeBuyer and HomeOwner programs. This tremendous growth was recognized by the Deloitte Technology Fast500 awards two years in a row as well as being included in the most recent Forbes Fintech50.

Unison provides equal employment opportunity to all individuals regardless of their race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by state, federal, or local law.

 

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

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