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Principal, Business Development

Boston, United States

At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.

We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.

While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.

To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.

Role Profile: 

As Principal, Business Development, you will be building client pipeline in your region. You will be a strategic and tactical leader, creating opportunity for the team to delivery top notch design-build work and elevating Unispace’s brand in Boston. 

What you’re responsible for:

Business/Financial

  • Developing and executing the local Business Development strategy including forecasting in line with our 80/20 methodology 
  • Developing local insights and analytics in collaboration with Client Relations to support the continuous evolution of our strategy
  • Creating a local opportunity pipeline in accordance with agreed strategic plan and budget/targets 
  • Handovers in line with region’s local targets 
  • Local strategy result deployed result in high conversion rate with target clients 
  • Opportunity pipeline meets regionally agreed targets 
  • Target opportunities fit within our 80/20 methodology 
  • Undertaking lead source analysis and driving lead management 
  • Collaborating with Regional Marketing & Communications to ensure brand alignment with client approach 
  • Collaborating with Strategy, Design and Delivery to identify key industry or client relationships

Client/Stakeholder

  • Undertaking 80/20 Conversion analysis locally to support business planning 
  • Implementing global strategies around research projects in conjunction with marketing and strategy teams within the location 
  • Implementing within the region globally agreed event strategies and budgets 
  • Developing fresh and innovative approaches to identify and attract target clients 
  • Participate in local studio planning to identify local or regional specific opportunities and client types 
  • Mapping and following key local client relationships (new, existing and previous contacts and firms) 
  • Demonstrates creativity to achieve results 
  • Business development initiatives reflect a high alignment to our brand 
  • Local studio plan deployed reflects high potential opportunities with target clients 
  • Agreed number of effective research projects implemented within the location 
  • Agreed number of effective events executed within the location 
  • Demonstrated success at supporting and driving cross regional client opportunities
  • Collaborating with Global Business Development Team to identify and drive cross regional opportunities with target clients  

People/Team

  • Collaborating across disciplines, regions and within studios 
  • Developing and managing Business Development expertise in the three key areas of Networking/Cold calling/Research and Client Intelligence 
  • Clear goals set for team and delivery managed against these 
  • Openness and effectiveness of communication across disciplines/teams 
  • Extent and quality of collaboration in developing solutions affecting other teams/disciplines 
  • Effectiveness and quality of relationships across teams within the Discipline and Studio 

Critical Knowledge (Role & Industry) and Experience:  

  • Extensive local market and industry knowledge
  • Utilizing cold calling techniques as a method to build relationships with potential leads
  • Client facing relationship management
  • Lead management
  • Clear goals set for team and delivery managed against these
  • Openness and effectiveness of communication across disciplines/teams
  • Extent and quality of collaboration in developing solutions affecting other teams/disciplines
  • Effectiveness and quality of relationships across teams within the Discipline and Studio

Job Specific – Operational Excellence, Risk. Etc.

  • Drive Business Development methodology, standards/practices, processes and technology solutions with partnership from the Head of Strategic Accounts to enhance the capability and effectiveness of the organization
  • Drive a culture of accuracy in research and intelligence for handover
  • Developing and implementing local risk management plan in collaboration with RPBD, ensuring appropriate action is taken when risks arise e.g. Legal, reputational and financial risks
  • Drives input of accurate, timely information into CRM system
  • Local risk management plan implemented with evidence of appropriate action taken
  • Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices and achieve efficiencies
  • Implementing and supporting Corporate Social Responsibility program
  • Collaborating with Marketing & Communications for continual improvement of events
  • Evidence of lessons learnt and adjusting of strategy
  • Corporate Social Responsibility initiatives implemented in line with regional vision

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

Inclusion and Diversity Commitment:

At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.

We are proud that our leadership reflects this commitment, with persons of color, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.

 

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