Associate, Business Development

At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.

We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.

While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.

To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.

Why you’re here

You’re an enthusiastic, results-oriented professional with a strong foundation in business development, eager to grow your career and contribute to a collaborative, inclusive environment. You are passionate about building relationships, driving business growth, and advancing the goals of a forward-thinking team. You’re excited to take the next step in your career by supporting the studio’s growth and contributing to innovative client solutions. You will focus on generating, validating, and pre-qualifying a strong pipeline of leads and prospects within your territory to feed our sales funnel.

What you’re responsible for:

• Research prospects, target accounts, and potential leads.
• Generate leads through outbound cold calling, emailing and social engagement.
• Provide validated and pre-qualified leads to Business Development to be further developed and converted to Sales opportunities.
• Set appointments for Business Development to meet with prospective clients.
• Work collaboratively within your direct team, as well as with the broader Client Solutions (sales) teams.
• Document client contacts, keep notes and track activity/engagement in Salesforce.
• Supporting lead source analysis and aiding in the development of actionable insights to drive business development strategies.
• Collaborating with Regional Marketing & Communications teams to ensure brand messaging aligns with client engagement goals.
• Contributing to the development of creative and inclusive approaches for attracting target clients.
• Helping in the creation and execution of local research strategies in partnership with Client Relations and Regional Principals to identify, qualify, and win new clients.
• Maintaining and tracking relationships with key local clients, including new, existing, and potential contacts.
• Partnering with the Global Business Development team to identify opportunities for cross-regional collaboration and client development.
• Supporting lead management initiatives and helping ensure that processes are followed to drive outcomes aligned with team goals.
• Identifying potential risks (legal, reputational, financial) and escalating to leadership, when necessary, while ensuring ethical practices are followed.
• Ensuring correct and timely input of client information and activity into the CRM system.
• Supporting the implementation of Business Development methodologies, standards, and processes to enhance team effectiveness and efficiency.

How we’ll measure success:

• Lead Handover: Successfully contributing to the validation, qualification, and advancement of new leads through to RFP inclusion or proposal submission.
• Sales Conversion: Helping to achieve a high percentage of successful lead-to-sale conversions.
• Activity Metrics: Regular involvement in Business Development activities, including meetings, networking events, and new lead identification.
• Collaborative Feedback: Receiving positive feedback from internal teams on your collaboration and contribution to business growth.
• CRM Accuracy: Ensuring CRM data is consistently updated with accurate and timely information.

Your experience & skills

• 1-2 years of experience in a client-facing business development or client relations role, with a demonstrated ability to build and maintain professional relationships.
• Experience using strategic outreach techniques such as cold calling and research to generate leads and connect with potential clients.
• Strong communication skills with the ability to clearly articulate value propositions and understand client needs.
• Proficiency in CRM systems and data management. Salesforce experience is preferred.
• Solid organizational skills and a collaborative mindset, able to work effectively with internal teams across functions.
• A passion for diversity, equity, and inclusion, and a commitment to fostering these values in your work with clients and colleagues.

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

Inclusion and Diversity Commitment:

At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.

We are proud that our leadership reflects this commitment, with persons of color, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.