Principal Client Relations

At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.

We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.

While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.

To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.

Role Profile:

As a Principal, Client Engagement at Unispace in Dublin, you will be a strategic leader, instrumental in driving our growth and market presence in Ireland. You will be responsible for building, cultivating, and nurturing high-value client relationships with corporate occupiers and key decision-makers. This role demands a proactive, commercially astute individual who can leverage deep industry knowledge to identify new opportunities, articulate Unispace’s integrated value proposition, and guide clients through complex workplace transformations from initial contact through successful project delivery. You will work closely with our strategy, design, and delivery teams to ensure client objectives are consistently met and exceeded.

Responsibilities:

• Lead the identification, qualification, and pursuit of new business opportunities with prospective corporate clients in the Irish market.
• Cultivate and manage long-term, strategic relationships with C-suite executives and key decision-makers, acting as a trusted advisor on workplace strategy and real estate solutions.
• Develop and execute comprehensive client engagement strategies that align with Unispace’s growth objectives and market positioning.
• Conduct in-depth market research and analysis to identify industry trends, competitive landscapes, and potential client needs.
• Prepare and deliver compelling proposals, presentations, and pitches that effectively communicate Unispace’s integrated capabilities and value proposition.
• Collaborate seamlessly with internal teams across strategy, design, pre-construction, and delivery to ensure a unified approach to client solutions and project execution.
• Manage the end-to-end sales lifecycle, from initial outreach and qualification through negotiation, contract signing, and client handover to the delivery team.
• Maintain accurate and timely records of client interactions, pipeline status, and market intelligence within Unispace’s CRM system.
• Act as a brand ambassador for Unispace, participating in industry events, networking opportunities, and thought leadership initiatives.
• Contribute to the strategic planning for the Irish market, providing insights on client demands and growth opportunities.

About You:

• Bachelor's degree in Business, Architecture, Interior Design, Real Estate, or a related field.
• Minimum of 10-15 years of proven experience in business development, client engagement, or strategic account management within the commercial real estate, design & build, architecture, or interior design sectors, with a strong focus on corporate clients.
• Demonstrated track record of successfully identifying, developing, and closing significant commercial projects, ideally within the workplace sector.
• Exceptional client-facing, presentation, and negotiation skills, with the ability to influence and build rapport with senior stakeholders.
• Strong commercial acumen and understanding of the integrated design and build delivery model.
• Excellent communication (verbal and written), interpersonal, and strategic thinking abilities.
• Highly proactive, results-oriented, and self-motivated with a strong ability to work independently and as part of a collaborative global team.
• Deep understanding of the Irish commercial real estate market and key industry players is highly advantageous.
• Proficiency in CRM software and presentation tools (e.g., MS Office Suite, Google Workspace, Adobe Creative Suite for presentations).

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

Inclusion and Diversity Commitment:

At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.

We are proud that our leadership reflects this commitment, with persons of color, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.