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Sr. Product Manager

San Francisco, CA

Who We Are

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters’ music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

UnitedMasters is looking for a Sr. Product Manager with strong experience driving business results by obsessing over the functional and emotional needs of creators and small business owners (think: indie record label owners) at every stage of their growth. In this role you will start by working closely with our engineering, design, sales and operations teams to ensure we scale and retain both our independent artists and record label (small business owner) customers.  

This role is based in San Francisco with four days in-office and one day remote.


What You'll Do

  • Build and champion a roadmap of great products for our customers, including early stage artists, emerging artists gaining traction, and indie label owners across our B2C artist subscription business, our B2B indie label business and our internal PARTNER artist roster.
  • Internalize the needs of our customers through research and partner closely with our Artist & Label Relations teams to ensure we deeply understand our customers’ needs, and then meet those within our products, so we can supercharge growth for our customers and for UnitedMasters.
  • Have your finger on the pulse of the competitive landscape and deeply understand not just how our competitors market themselves, but our competitors’ platforms and features at a granular level to inform our roadmap and opportunities to differentiate.
  • Live and breathe every inch of our product, from the moment a label is onboarded to UnitedMasters, through migration of their previously distributed catalog, to their first release submission and deriving daily insights from their in-app analytics. 
  • Partner closely with our internal teams (Sales, Relations & Operations, Commerce/Playlisting, etc.) that work with our labels daily and provide best-in-class service, to ensure our product and team is delivering maximum value to our label customers.
  • Be a constant steward for the high bar of quality and delight we insist on to attract and retain independent creators and labels.

Knowledge, Skills and Abilities

  • Proven ability to translate big, ambiguous problems with multiple stakeholders into clear plans.
  • You connect features directly to desired outcomes & key results to ensure we build the highest impact features that ladder up to our company-wide goals.
  • You prioritize ruthlessly and know how to make tradeoffs between speed, scale, and cost.
  • You break down bigger problems and features into smaller iterative milestones with clear success criteria that gates future phases of work, and ensures we don’t make over-sized investments relative to the value and impact that they deliver to our customers.
  • Expertise in translating customer and stakeholder needs into clear & concise product requirements, and managing workflow (ideally using JIRA/Confluence).

Minimum Qualifications

  • 5+ years experience in product management, launching high-impact features from start to finish.
  • At least 2 years specifically working in a top-tier product team, ideally with a user base of independent creators or small business owners
  • Customer obsession with a strong bias for action.
  • Use quantitative and qualitative data to derive actionable insights

Preferred Qualifications

  • Confident using workflow management tools, experience with JIRA/Confluence preferred. 
  • Comfortable digging into data, hands-on experience with tools like Amplitude, Sigma, Mode, Tableau, etc.
  • You are a killer team player who loves music and tech.   
  • You are results oriented, yet possess deep appreciation and sensitivity towards people, culture, and values. 
  • You are “thick-skinned” and persistent, but at the same time diplomatic and politically aware. 
  • You are personable, smart, passionate, and optimistic. You possess a deeply pro-active, hands-on mentality. 
  • You are excited about exploring entirely new business lines and opportunities, bringing your customer-first mentality wherever you go. 
  • You hold yourself accountable and take great pride in your work – just like us. 
  • Music Industry experience is preferred but not required.

About UnitedMasters, Inc.

UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.

Salary Hiring Range: $160,000 - $200,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.  We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.  If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA.  As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.

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