Back to jobs

Lead Designer - Digital UI/UX (Subscription)

Remote (Domestic USA)

Department: Digital

Location: Remote (United States only)

As the Lead Designer, Digital UI/UX, you will drive the user-centered design vision for our subscription-based digital SaaS products. In this pivotal role, you’ll shape and refine the full customer journey, from first touch to long-term retention—by creating intuitive interfaces, optimizing onboarding funnels, and elevating the quality of our content-driven experiences. You will be hands-on in designing, testing, and iterating on flows where even a few pixels can meaningfully impact activation, engagement, and subscription KPIs.

You will partner closely with product, engineering, analytics, and content teams to deliver elegant, high-performing UX that increases user value and ensures our SaaS products feel effortless, compelling, and trustworthy.

Responsibilities:

  • Define and champion a user-centric design philosophy across the organization, with an emphasis on SaaS and subscription-based product experiences.
  • Design onboarding funnels, activation flows, dashboards, and in-app moments that drive subscription starts, trial conversions, retention, and recurring engagement.
  • Create wireframes, prototypes, high-fidelity designs, and interaction models that communicate complex ideas clearly and simply.
  • Iterate rapidly using qualitative insights, quantitative data, A/B testing, and user research—treating design as an optimization engine that directly influences KPIs.
  • Partner closely with product management to define user problems and translate them into clear, testable, user-centric solutions.
  • Collaborate with engineering to ensure design feasibility, accessibility, and high-quality implementation.
  • Work hand-in-hand with analytics and growth teams to measure funnel performance, activation rates, cohort behavior, and friction points throughout the onboarding journey.

Qualifications: 

  • Proven ability to design clean, modern, intuitive interfaces for subscription-based SaaS products and content-centric applications.
  • Deep experience designing and optimizing onboarding funnels, trial experiences, subscription checkout flows, and retention-boosting UX.
  • Strong understanding of growth loops, activation metrics, user engagement signals, and how UX design directly affects performance KPIs.
  • Demonstrated experience with analytics platforms (e.g., GA, Amplitude, Mixpanel, Heap) and A/B testing tools, with a track record of driving measurable improvements.
  • Excellent visual design fundamentals and mastery of Figma
  • Ability to communicate design decisions clearly and persuasively to cross-functional partners.
  • Experience in service design, customer journey mapping, or lifecycle-focused UX.
  • Basic fluency in front-end technologies (HTML/CSS/JavaScript) to effectively collaborate with engineering.
  • Strong understanding of content-driven product design—how editorial, media, or instructional content shapes user comprehension and engagement.
  • Familiarity with UA’s business and customer base is a plus but not required.

Education/Experience:

  • Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field; equivalent work experience considered.
  • 5-7+ years of overall experience, with 5+ years in product/UI/UX design, specifically within SaaS or subscription-based products.

 

UA Salary Range/Hourly Rate of Pay:  California Salary Range: $130,000 - $150,000

Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire.

UA offers competitive benefits:  Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc.

UA Mission:  We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love. 

UA Vision:  In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling — ranging from audio interfaces and guitar gear to microphones and software — all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made.

Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.

 

Create a Job Alert

Interested in building your career at Universal Audio? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Universal Audio’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.