Engineering Intern

What's the opportunity? 

At Intercom, you will be a full stack engineering intern - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. 

What will I be doing? 

As an engineering intern you will:

• Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
• Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure
• Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday

What skills do I need? 

• Knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
• Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams
• Understanding of Distributed systems

What happens when I apply? 

First, apply so we can review your CV. As the next step, we will send you our take-home test to work on in your own time. You can find more details on the questions and how we evaluate answers here. The following step will be a phone interview with one of our engineers which will focus on technical and culture contribution questions (this step is sometimes broken down into 2 interviews). The final step is a virtual onsite interview. 

Benefits