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Install Technician III

Richmond, VA

Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

Senior Technician – Enterprise Accounts Group

The Senior Technician for the Enterprise Accounts Group plays a pivotal role in the successful delivery and support of large-scale security integration projects. This role combines hands-on technical expertise with project coordination, field oversight, and client support. The Senior Technician is responsible for system installation, troubleshooting, quality control, documentation, and ensuring compliance with project and customer requirements.
This position is ideal for a highly skilled technician with strong experience in access control and video surveillance systems, and who thrives in a client-facing, fast-paced, and detail-driven environment.
Key Responsibilities

  • Independently install, program, and service access control and IP video surveillance systems according to engineered drawings and technical specifications.

  • Conduct quality assurance inspections to ensure all work meets design requirements, safety codes, and client standards.

  • Support field implementation by coordinating with subcontractors and internal teams.

  • Capture and organize detailed photographic documentation of work performed.

  • Mark up and red-line drawings to reflect actual installed conditions and assist with accurate as-built documentation.

  • Maintain accurate site documentation, including daily logs, test results, and service reports.

  • Track and manage material usage, ensuring proper allocation for each project.

  • Assist with scheduling and task coordination in collaboration with Project Managers.

  • Support the evaluation and onboarding of subcontractor partners when required.

  • Ensure subcontractors comply with insurance and safety requirements, including management of Certificates of Insurance (COIs).

  • Maintain a safe, organized, and professional work environment on all job sites.

  • Participate in internal and onsite meetings to report progress and resolve field issues.

  • Identify and help resolve on-site challenges impacting productivity or system performance.

  • Assist in maintaining project budget control through accurate reporting and documentation.

  • Travel to enterprise client sites up to 50% of the time, sometimes on short notice.

  • Attend ongoing technical and safety training to stay current with industry best practices and technologies.

Qualifications and Experience

  • Minimum 6+ years of field experience in low-voltage, security system installation, or integration required.

  • Extensive knowledge of access control platforms such as Software House, Lenel, Genetec, and AMAG with a main focus on Genetec.

  • Strong experience with IP video systems including Genetec, Exacq, Axis, and American Dynamics with a main focus on Genetec.

  • Familiarity with installation of door hardware (e.g., electric strikes, magnetic locks) and related components.

  • Solid understanding of basic networking principles and troubleshooting.

  • Ability to read and interpret engineered drawings and specifications.

  • Skilled in documenting and red-lining drawings post-installation.

  • Proficiency in Microsoft Word, Excel, and project management platforms (e.g., ClickUp).

  • Excellent verbal and written communication skills; ability to represent the company professionally on client sites.

  • High level of organization, attention to detail, and ability to work independently with minimal supervision.

  • Team-oriented mindset with a proactive approach to problem solving.

 

 

Benefits

  • Health, dental, and vision coverage
  • Life insurance
  • 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
  • Paid time off 
  • 11 Paid Holidays

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

 

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