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Product Manager

Phoenix, AZ

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We’re beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today – with flexibility and control.

About the role

The Product Manager - Platform & AI leads cross-functional efforts to enhance the internal infrastructure, AI agent functionality, and system integration. This role oversees the execution of AI initiatives, roadmap development, and behavior optimization while promoting platform cohesion through modular design and automation. Key responsibilities include managing third-party integrations, supporting compliance, document management, and aligning teams around platform governance and analytics. The position plays a strategic role in scaling operations and driving technological innovation across the organization.

What you’ll do

  • Own execution for AI agents, including roadmap, documentation, training pipelines, behavior tuning, and performance tracking 
  • Drive platform strategy by automating core workflows and enforcing modular, reusable architecture 
  • Lead third-party API and data integrations across compliance, underwriting, and customer experience 
  • Align with product, engineering, and UX teams to ensure platform consistency and reuse 
  • Contribute to governance, analytics instrumentation, and cross-functional coordination 
  • Partner with Legal to standardize contract and document management systems 
  • Support emerging product and platform needs across the business

What we’re looking for

  • 4–8 years of experience in product management. 
  • Strong systems thinking and execution skills across internal tooling, APIs, and platform services. 
  • Proven ability to coordinate cross-functional teams and align roadmaps. 
  • Familiarity with AI/ML products, agent frameworks, or intelligent workflows a plus. 
  • Experience with compliance-sensitive, high-volume environments (fintech or SaaS preferred). 
  • Clear communication, strong ownership mindset, and comfort working in fast-paced environments. 
  • PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. 
  • Excellent communication and relationship-building skills to effectively partner with leaders across multiple functions 
  • Ability to work in a high-growth, dynamic environment.
  • Experience with fintech and/or lending

What we offer

  • A dynamic work environment with opportunities for learning and professional development
  • Competitive compensation and benefits package
  • Collaborative and inclusive company culture
  • Flexible work arrangements and a focus on work-life balance

Target base compensation is $125k-$132k annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock’s Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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