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Associate Product Manager

Phoenix, AZ

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We’re beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today – with flexibility and control.

About the role

The Associate Product Manager - Loan Origination System supports the successful execution of the core lending platform by managing the release cycle, maintaining user documentation, and ensuring quality product delivery. This role coordinates with engineering, operations, and senior product leadership to define and test features, triage feedback, and support data tracking. It involves hands-on involvement in sprint planning, user story development, and basic analytics to optimize platform performance and user experience.

What you’ll do

  • Write and manage user stories, tickets, and acceptance criteria for new features and improvements 
  • Coordinate testing and quality assurance for releases 
  • Draft and publish clear, concise release notes and documentation 
  • Triage user issues and feedback, ensuring they’re documented and prioritized 
  • Support basic data analysis and reporting to track performance and product usage 
  • Assist in organizing sprints, grooming sessions, and team rituals 
  • Support emerging product and platform needs across the business

What we’re looking for

  • 1–2 years of experience in a product, QA, operations, or support role. 
  • Comfort with tools like Jira, Notion, and basic data platforms (e.g. Looker, Excel, SQL a plus). 
  • Strong attention to detail and follow-through. • Ability to learn quickly and work well across teams. 
  • PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. 
  • Excellent communication and relationship-building skills to effectively partner with leaders across multiple functions 
  • Ability to work in a high-growth, dynamic environment.

What we offer

  • A dynamic work environment with opportunities for learning and professional development
  • Competitive compensation and benefits package
  • Collaborative and inclusive company culture
  • Flexible work arrangements and a focus on work-life balance

Target base compensation is $115k-$120k annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock’s Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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