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Closing and Post Closing Specialist

Remote

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About the role

Unlock Technologies is hiring a fully remote position. The Closing and Post-Closing Specialist is responsible for supporting the loan funding lifecycle from
the preparation of accurate closing documents through the execution and shipment of completed packages. This role ensures all documentation is complete, compliant, and correctly recorded. It
involves coordinating with title companies and customers, authorizing the disbursement of funds, performing quality control checks, and managing the transition of files to custodians and asset
management systems. The position requires precision, problem-solving, and adherence to regulatoryand company standards, while also collaborating with internal stakeholders and mentoring junior
staff as needed.

What you'll do

Generate accurate closing document packages in accordance with regulatory requirements and
company policies, ensuring all disclosed fees and terms are correct.
• Schedule and confirm signing appointments with title companies and customers, ensuring timely
execution and clear communication.
• Review files before and after closing to ensure all required documents are complete, accurate, and
compliant; follow up on any deficiencies or missing items.
• Approve the release of funds only after verifying the accuracy and completeness of executed documents
and satisfaction of all conditions.
• Verify applicable insurance coverage (e.g., hazard and flood) and ensure all activities meet federal, state,
and internal compliance standards.
• Monitor the receipt of recorded documents, following up with title companies as needed to ensure
timely delivery within required timeframes.
• Compile and transmit finalized loan files to investors or custodians in a timely and compliant manner,
maintaining accurate digital records.
• Enter and validate loan and customer information in the asset management system, ensuring accurate
data transfer and eliminating exceptions.
• Act as a liaison with internal departments and external partners to resolve documentation
discrepancies, clarify requirements, and support smooth closings.
• Collaborate with peers and provide guidance to junior staff when appropriate, contributing to team
efficiency, compliance, and service quality. 

What we're looking for

High School Diploma or equivalent
• 2+ years of industry experience, mortgage loan operations, specifically in closing, funding, post-
closing, or escrow preferred
• Knowledge of mortgage loan documents and ability to interpret underwriting conditions, closing
instructions, and title/trust documentation
• Strong attention to detail and accuracy when reviewing financial and legal documents
• Problem-solving mindset with the ability to identify and resolve documentation or data
discrepancies
• PC skills including working knowledge of the Microsoft environment and the ability to access,
manipulate, organize and relay information in a meaningful way.
• Excellent communication and relationship-building skills to effectively partner with leaders across
multiple functions
• Ability to work in a high-growth, dynamic environment

What we offer

  • Salary $70,000-$75,000
  • Discretionary time off for rest and recharge.
  • Comprehensive health plans covering medical, dental, and vision, fully funded by us.
  • 4% employer match to your 401(k) contributions.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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