Director, Supply Chain Operations
About Unreal
We're on a mission to unjunk the world, starting with our favorite food group: CHOCOLATE.
Our story began when two kids who loved candy got tired of being told they couldn't eat it. All their favorites were filled with artificial ingredients, excess sugar, and stuff they couldn't pronounce. Why did something that tasted so good have to be so bad for them? OR DID IT?
That question inspired our mission: to unjunk the world. Unreal was born, and it sparked a ripple of change. With real, simple ingredients, no artificial anything, way less sugar, and unbelievable taste, those kids proved that better was possible (and, well, better).
Today, we're shaking up an old-school industry, winning over a devoted fanbase, and showing up on more and more shelves every day.
Job Summary
We are seeking a strategic and execution-minded Director of Supply Chain Operations to join our team. This leader will play a pivotal role in managing Unreal’s end-to-end demand-to-delivery network, bridging the gap between high-level strategy and day-to-day execution. Owning both strategy and execution—from network design to daily performance—you will drive operational excellence across key service, cost, and inventory KPIs.
Over the next 12–18 months, success in this role means driving network strategy, including evaluating capacity improvements, identifying and mitigating bottlenecks, optimizing packing processes, and improving supply chain resilience and speed. As a strategic partner to the VP of Supply Chain, the Director of Supply Chain Operations will evolve the S&OP process to reflect Unreal’s stage of growth, ensuring inventory is optimally positioned to balance customer service levels with working capital efficiency.
In this role, you will foster a high-performing environment grounded in accountability and continuous improvement while managing and coaching a team of six, including two direct reports: the Senior Manager of S&OP and the Senior Manager of Fulfillment and Logistics.
The Director of Supply Chain Operations will be a vital member of the Unreal Supply Chain team and report directly to the VP of Supply Chain. This position is remote, with approximately 15% travel expected for partner visits, QBRs, and company offsites.
What You’ll Do
- Lead the evolution of the S&OP process from a demand-focused review to a fully integrated forum inclusive of Supply Review and Executive Consensus, ensuring cross-functional alignment on risks, trade-offs, and business priorities
- Evolve the fulfillment and logistics network to support the company’s growth, identifying and executing opportunities for optimization, scalability, and improved service and cost performance
- Own relationships with co-manufacturers, ensuring alignment with forecasts and service expectations, and proactively identifying and mitigating capacity or supply constraints
- Partner cross-functionally across Operations, Commercial, and Finance to support innovation planning and commercialization, from co-manufacturer identification and onboarding through steady-state production
- Drive day-to-day operational performance against key KPIs, including fulfillment accuracy, inventory health, inventory levels, and OTIF across both co-manufacturers and customers
- Identify, implement, and scale technology and systems to improve forecast accuracy, planning effectiveness, and overall supply chain visibility
- Leverage data and analytics to generate actionable insights and recommendations that reduce complexity and improve network efficiency, including packout optimization and network design
- Build, coach, and develop a high-performing team, strengthening capabilities in partner management, operational execution, and accountability
Who You Are
- 10+ years of experience in CPG supply chain planning and operations, including demand planning, capacity planning, inventory management, and fulfillment; experience with perishable products strongly preferred
- Proven experience managing external partners, including co-manufacturers, co-packers, and third-party logistics providers, while building collaborative partnerships and driving accountability
- Deep experience leading S&OP processes, including demand review, supply review, and executive consensus, with a track record of driving cross-functional alignment and decision-making
- Demonstrated people leadership experience, including managing and developing high-performing teams, is required
- A high-EQ people leader grounded in a coaching mindset who knows when to step in to lead and when to empower others
- A strategic thinker who uses data to inform long-term strategy while remaining comfortable diving into tactical, “in-the-weeds” challenges
- Excellent communication and relationship-building skills
- Bachelor’s degree in Supply Chain Management or a related field is a plus
While Unreal’s culture is remote-first, our team highly values occasional in-person collaboration. As a result, Unreal team members get together for departmental and company-wide events a few times per year. Employees at Unreal are expected to attend apart from extenuating circumstances.
The base compensation range for this position is between $180K - $200K annually. This position is also eligible for a 20% bonus. The salary range listed reflects the minimum and maximum target for new hire salaries for this position. Individual compensation is determined by additional factors, including role-related experience and relevant education and certifications. Bonus payout is pro-rated to start date. Employees must be employed by September 30 of the calendar year to be eligible for bonus for that calendar year.
What We Offer
At Unreal, we are dedicated to providing our employees with a comprehensive array of benefits and perks that resonate deeply with our Core Values. We believe in nurturing our team members, ensuring they feel supported and valued, and enabling them to bring their best selves to work. Below, you'll find an overview of what each Unreal employee enjoys.
- Competitive salary and bonus
- Unlimited PTO & all federal holidays off
- Health, Dental, and Vision insurance - employee premiums are 100% covered, dependent premiums covered at 60%
- Health Reimbursement Account
- 401(k) with company match (eligible to participate after 6 months from hire)
- Up to 18 weeks Paid Parental Leave
- Paid Caregiver, Medical, & Bereavement Leave
- Tuition Reimbursement & Professional Development Stipend
- Wellness Stipend
- Monthly Home Office Stipend
- Coworking Stipend for remote employees
- Donation Matching Program
- Paid Volunteer Days
- Unlimited chocolate
- Great teammates and team culture - including department & team events
- Exposure to exciting opportunities at a rapidly growing brand!
Our Core Values
At Unreal, our values guide everything we do:
Do The Right Thing
By our consumers, our retailers, our farmers, our partners, and our world. Integrity is everything.
Endlessly Pursue Better
Challenge the status quo, sweat the small stuff, and don’t settle.
Always a Teacher, Always a Student
We share what we know while staying open to what we don’t.
Radiate Good Vibes
This is a biggie. We approach everything we do with positivity and our energy is contagious.
Make Every Bite Matter
We are creating the best bites ever, without sacrificing taste, health, or the planet to do it.
Unreal Brands, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under applicable federal, state, or local law.
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