Back to jobs

Quality Specialist

Hemel Hempstead, England, United Kingdom

unybrands was established in 2020 by a group of partners united by a shared vision: to build the leading next-generation e-commerce platform for micro-brands. Headquartered in Miami, the company has a global presence with teams in Berlin, London, New York, and China.

unybrands acquires e-commerce businesses that sell both on and off Amazon. Once acquired, these brands are integrated into unybrands' platform, where operations are optimized, business performance is enhanced, and expansion into new product lines and markets is driven. Currently we have acquired 30 brands including Pet Care, Personal Care, Home Care, Supplements, Baby & Juvenile, Garden & Outdoor, Sports & Fitness, and Home, Lifestyle Culinary & Arts. Through expert management and robust infrastructure, unybrands empowers e-commerce brands to scale and thrive.

Role Purpose 

The Quality Control Coordinator is responsible for coordinating and governing all quality control activities for suppliers across Europe and the Americas within a global, distributed quality organization. 

The role ensures that product-specific quality control requirements are consistently executed through third-party inspection agencies, that pre-shipment inspections (PSI) are correctly planned, reviewed, and enforced, and that finished goods meet approved specifications, regulatory requirements, and regional market standards prior to shipment. 

Operating in a highly international environment, the role acts as a central coordination and escalation point between suppliers, third-party inspection partners, global QA teams, procurement, regulatory, and regional operations. 

Key Responsibilities 

Quality Control Coordination 

  • Own and coordinate end-to-end QC activities for assigned suppliers/product categories across Europe & the Americas, focusing on regular PO flows and pre-shipment inspections (PSI) 
  • Ensure inspections align with product-specific QC rules (defined in QA & product approval processes); conduct detailed PSI outcome reviews, act as final pre-shipment QC approval gate, and escalate non-conformances as needed 

Third-Party Inspection Management 

  • Manage relationships with multi-regional third-party inspection agencies/laboratories; define inspection scope, timing, sampling levels & reporting requirements per approved QC standards 
  • Review inspection reports, resolve inconsistencies/unclear findings, validate corrective actions; monitor regional inspection quality and agency performance 

Cross-Functional & Global Coordination 

  • Act as a key operational link between global QA teams, procurement, regulatory, and operations functions. 
  • Align closely with procurement and PO management teams to ensure QC execution supports on-time shipment while maintaining quality standards. 
  • Support supplier communication on QC requirements, inspection findings, and corrective actions, without owning commercial negotiations. 
  • Ensure QC approaches remain consistent while being appropriately adapted for regional, category, or regulatory differences. 

Regulatory & Documentation Alignment 

  • Coordinate with regulatory/compliance teams to meet pre-shipment requirements (documentation, batch testing, product release) 
  • Aligning QC requirements with regional regulatory/market standards across Europe & the Americas; support traceability, batch control and audit readiness for relevant categories  

Continuous Improvement & Risk Management 

  • Identify recurring quality issues, inspection failures, and systemic risks, escalating trends with data-backed insights. 
  • Drive continuous improvement of QC processes, checklists and inspection partner performance;  
  • Contribute to the development and refinement of global QC standards, tools, and reporting. 

Product Categories in Scope 

  • Supplements 
  • Pet consumables and chews 
  • Lifestyle and consumer products 

Candidate Profile 

Required Experience & Skills 

  • Experience in quality control coordination, quality operations, or inspection management within an international supply chain. 
  • Proven experience managing third-party inspection agencies and reviewing pre-shipment inspection reports. 
  • Strong understanding of inspection methodologies, sampling plans, specifications, and acceptance criteria. 
  • Experience working cross-functionally with QA, procurement, regulatory, and operations teams. 
  • Ability to manage multiple suppliers, inspections, and product categories in parallel. 
  • Strong attention to detail with the confidence to challenge inspection outcomes when required. 

Preferred Background 

  • Experience in regulated or quality-sensitive categories such as supplements, food, pet consumables, or similar consumer goods. 
  • Familiarity with batch testing, documentation, and regional regulatory differences across Europe and the Americas. 
  • Experience operating within a globally distributed quality organization. 

Personal Attributes 

  • Structured, process-driven, and highly organized. 
  • Calm, decisive, and comfortable holding shipments when standards are not met. 
  • Clear communicators across cultures, time zones, and technical levels. 
  • Comfortable acting as a coordinator and quality gatekeeper rather than a factory-based inspector. 

 

unybrands is an equal opportunity employer and considers all applicants for employment without any regard to race, skin color, religion, gender identity, sexual orientation, and age. Nor are applicants discriminated against based on disability or protected classes.  

Create a Job Alert

Interested in building your career at unybrands? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in unybrands’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.