Back to jobs
New

Senior Production Engineer (REMOTE)

North America - Remote

Upbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound is redefining how modern infrastructure is built. As the creators of Crossplane and the pioneers of the Intelligent Control Plane, we are leading the shift toward agentic infrastructure: platforms that reason, adapt, and operate alongside AI-native systems.

 

Upbound is hiring a Senior Production Engineer to build out the reliability and availability capabilities for Upbound Cloud, our managed control plane platform. This role combines software engineering, systems design, and operations leadership to ensure our platform is reliable, performant, and scalable. You’ll work closely with our software engineering and product teams to design, build, and operate services that power the Upbound Cloud experience for our customers. You’ll participate in incident response and reliability initiatives, mentor engineers across disciplines, and establish production best practices that align with our mission to deliver resilient, self-healing infrastructure systems.

What You'll Do

  • Contribute to the production engineering strategy for Upbound Cloud, ensuring high availability, scalability, and efficiency of all customer-facing systems. This includes internalizing the product strategy and developing levels of system resiliency to support product growth.
  • Own reliability metrics — including uptime, latency, and error budgets — and champion service-level objectives (SLOs) across teams.
  • Design and implement automation for provisioning, observability, and incident response to minimize human intervention and increase operational maturity.
  • Collaborate with development teams to build reliability into the software lifecycle through proactive architectural reviews, chaos testing, and performance profiling.
  • Operate and improve multi-tenant Kubernetes-based systems, leveraging Crossplane, and other cloud-native tooling.
  • Drive incident management — leading blameless postmortems, root cause analyses, and systemic remediation efforts.
  • Mentor engineers in production engineering practices, fostering a culture of ownership, reliability, and continuous improvement.
  • Contribute to the evolution of our cloud platform through design input, tool selection, and scalable systems thinking.

What You'll Bring

  • 5+ years of experience in software, infrastructure, or site reliability engineering roles.
  • Strong background in distributed systems, service-oriented architectures, and cloud-native technologies.
  • Proficiency in Kubernetes, Go, and Infrastructure-as-Code strategies.
  • Expertise in observability and monitoring preferably Honeycomb and OpenTelemetry.
  • Experience managing large-scale SaaS systems in production with multi-region and high-availability requirements.
  • Strong understanding of incident response, capacity planning, and change management.
  • Excellent communication skills and ability to collaborate across functions.

A plus if you:

  • Experience with Crossplane, multi-cloud infrastructure, or control-plane architectures.
  • Prior leadership experience driving reliability initiatives at scale.

 #LI-REMOTE

 

 #LI-REMOTE

Why Upbound?

At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.

About Upbound

Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

 

Create a Job Alert

Interested in building your career at Upbound? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

We'd love to see examples of your work. Feel free to share your github, gitlab, personal or any other relevant websites with us.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Upbound’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.