Privacy Contract Manager

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7 million customers access over $40 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $6.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. 

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

About the Role:

The Privacy Contracts Manager is a key member of Upgrade’s privacy legal team in San Francisco. The Privacy Contracts Manager will help drive the review and negotiation of data processing agreements (DPAs) and privacy-related clauses in commercial contracts, build effective cross-functional working relationships, work closely with internal and external stakeholders, and help track, manage, and report on privacy contract requests and metrics. As a member of privacy legal, you’re at the forefront of innovation and product iteration - we play a key role helping teams explore new ideas and realize goals. That means you’ll learn a lot and have ample opportunity to apply it. We’re also team-oriented and will eagerly share information and resources.

This is a hybrid role, in our San Francisco office on Tuesdays and Thursdays. This role reports to the Privacy Legal Director and will work closely with the broader legal team (commercial or contracts).


What You’ll Do:

• Manage the end-to-end contract negotiation process for assigned privacy-related contracts, from initial drafting and review through negotiation and execution for contracts such as Data Processing Agreements (DPAs) and privacy addenda.
• Review and negotiate standard privacy-related clauses in a variety of commercial contracts, including vendor agreements, NDAs, purchase and servicing agreements, and marketing and referral partnership agreements.
• Manage contract modifications, extensions, and amendments related to privacy terms.
• Maintain accurate documentation and records of privacy contracts.
• Develop playbooks, checklists, and other privacy-related contract review processes and procedures to maximize efficiencies.
• Collaborate with internal stakeholders, including legal, finance, vendor management, and business teams, to ensure privacy contracts meet business objectives.
• Provide guidance and support to internal teams on privacy contract-related matters, including interpretation and clarification of terms and risk exposure related to privacy.
• Ensure adherence to company policies, procedures, and legal requirements, including privacy regulations, during contract negotiation.
• Build trust and manage conflicting demands from multiple business clients.

What We Look For:

• Bachelor's degree 
• 4+ years of experience as a Contracts Manager, with a focus on privacy or data protection, ideally in the fintech industry
• Sound understanding of legal principles, contract law, and financial and other privacy regulations (e.g., GLBA, CCPA).
• Proven track record of communicating complex privacy contract issues effectively and collaborating with internal and external stakeholders
• Exceptional project management and time management acumen
• Ability to adeptly handle multiple contracts concurrently while maintaining a focus on efficient prioritization
• Excellent analytical and problem-solving skills with meticulous attention to detail
• Eagerness for learning new knowledge in the ever-evolving fintech and privacy landscape, demonstrating a genuine curiosity for fintech innovations and contractual frameworks.
• Ability to work independently, take ownership of tasks, and meet deadlines

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance 
• Flexible PTO
• Competitive 401(k) and RRSP program
• Opportunities for professional growth and development 
• Paid parental leave
• Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $120,000- 140,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.