UX Designer
We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
- Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. - Real traction, real scale.
Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. - A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. - Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. - Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
POSITION SUMMARY
In this role, you are a vital part of what drives the future of our product in collaboration with product and engineering. You will have latitude to improve processes, tools, and the Product Design discipline. You will help shape this function and build the Product Design team. Dig deep on integrating an elegant experience across web apps, mobile apps, industrial internet of things, machine learning, and analytics. Experience designing integrated mobile and web application experiences required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Shape the Product Design function
- Understand the strategy, roadmap, current situation, products, data, and current situation
- Make sure we have the tools and processes to make ourselves successful as a Product Design function
- Integrate into the planning and execution cadence as a vital partner to the other groups
- Help lead the organization through strong product design research techniques and insights
- Conduct observations, interviews, and focus group research in the field (physically and virtually)
- Leverage the abundance of data to guide decision-making and designs
- Test concepts and designs
- Guide the execution of great design across products, form factors, and teams
- Design cohesive experiences that solve user problems
- Solicit design feedback from peers, stakeholders, and users, and then iterate based on learnings
- Collaborate with other designers to scale and maintain a design system
- Conduct cross-functional workshops to advance important initiatives
EXPERIENCE
- 5 - 7 years of experience as UX/Product Designer at a high-tech, product-driven company with a successful history of delivering customer-oriented and complex yet elegant solutions in a fast-moving environment
- Mobile and Web application design experience
- A strong portfolio that showcases a track record of shipping high-quality visual and interaction design work
- Figma, Storybook, Jira
KNOWLEDGE
- Fluency in English (verbal and written) is required
- Experience in driving a user-centered design process and working collaboratively to ship end-to-end features at scale
- Creative problem-solver who can iterate with low-fidelity sketches of workflows and translate those into beautiful high-fidelity designs
- A strong grasp of how data can make an experience more powerful without overwhelming the user with information
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
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