Product Specialist GTA- Toronto

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Location: Hybrid –  Toronto, GTA, ON 
Department: Product 
Reports To: Head of Product 
Employment Type: Full-Time, new headcount 

Salary $65-80K  

About Uplifter:

Uplifter is a fast-growing SaaS platform powering thousands of sports organizations across North America, from community clubs to national governing bodies and world championship events. Our system handles millions of registrations, memberships, payments, and compliance workflows each year..

About the Role:

This entry-level role will gather product requirements, write documentation, interview customers, and organize the team to ensure we are moving in one direction. You will work directly with our product team and other areas of the business, learning the basics of working in a high-performing software development team. While no work experience is required, our ideal candidate is organized and has excellent writing skills, is an effective communicator, and is always willing to try new things. You will own entire processes and products from start to finish under the guidance of an experienced product manager. 

Who should apply:

This job is three days a week minimum in-office, either in our Toronto or Mississauga location. Do not apply to this role unless you are willing to commit to coming to the office.  

We expect to move quickly and make mistakes, and you should be willing to take that same perspective, staying focused on results instead of process. We do not want egos; we want to take our work seriously but not ourselves. We believe work should be fun, engaging, and a key part of our lives. Do not apply if you are just looking for a paycheck or an easy 9-5. This role is for those who want to build something impactful and are willing to invest their time and energy into it.

Our requirements:

• 0-2 years of product development experience
• Excellent writing and verbal skills
• Strong critical reasoning
• Detailed organization
• Strong attention to detail
• An excellent GPA or proven success in an entry-level capacity

Your responsibilities:

• Writing professional product documentation
• Writing product requirements
• Organizing and managing Jira and agile development processes
• Answering developer and customer questions about new features
• Investigating and troubleshooting bugs
• Planning product releases
• Conducting product walkthroughs, demos, and webinars
• Some travel may be required

Why Uplifter:

• 10 days Vacation
• Co-working office through WeWork 
• Great Mentorship 
• Health and dental insurance after 90 days
• Fast-paced culture
• A great mission
• Your work will make a difference