People & Office Coordinator

About Upshop: 

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.  

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. 

Overview of the role: 

We’re hiring a People Experience & Office Coordinator to help power our Austin HQ and support key People operations across the company. This is a high-visibility, hands-on role—part office coordinator, part culture champion, and part people operations support. 

You’ll work directly with our Chief of Staff and People leaders to ensure our office runs smoothly, employees are supported, and culture stays strong as we grow. This is a great opportunity for someone early in their career who wants to roll up their sleeves, wear many hats, and grow fast. 

Responsibilities: 

Office & Workplace Experience 

• Own day-to-day Austin office operations: vendors, supplies, space setup, snacks, events, etc. 

• Coordinate logistics for onsite meetings, executive visits, and team events. 

• Be the go-to person for anything workplace-related—from parking passes to lunch orders. 

• Manage workplace tools (badges, keys, parking, etc.) and act as liaison with building management. 

• Back-up for IT support for equipment deployment and return. 

People Ops Support 

• Assist with onboarding: welcome kits, new hire checklists, and Day 1 coordination. 

• Maintain HR files, documentation, and data accuracy in systems like ADP and Greenhouse. 

• Work with our PEO to administrate changes in status for payroll, compliance, and benefits. 

• Help coordinate engagement surveys, trainings, and employee experience initiatives. 

• Assist with offboarding: systems, employee questions, documentation. 

• Provide general administrative support to the People team as needed. 

Culture & Events 

• Plan and execute in-office events and celebrations that bring our team together. 

• Support team communications, recognition programs, remote events, and all-hands logistics. 

• Be a culture ambassador—someone who helps make Upshop a great place to work. 

Qualifications: 

• Bachelor’s degree in human resources, Business Administration, or related field. 

• You’re early in your career and looking for a hands-on, high-growth opportunity. 

• You’re a natural problem-solver—organized, proactive, and always a few steps ahead. 

• You’re comfortable with ambiguity and love jumping into whatever needs doing. 

• You bring positive energy to a team and enjoy helping others succeed. 

• You have strong attention to detail and can juggle multiple tasks with a high degree of ownership. 

Preferred Qualifications:  

• Prior experience in People Ops, Office Management, or Workplace/Facilities roles 

• Familiarity with tools like Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams), ADP, and Greenhouse 

• Experience supporting hybrid teams 

• Desire to grow into a People Ops or HRBP role over time 

Why You’ll Love This Role at Upshop 

• Make a Real Impact – You’ll play a crucial role in shaping our People function as we scale. 

• Work with A Players – Join a team of smart, driven, and collaborative colleagues. 

• Growth & Ownership – Take on big challenges, build processes from scratch, and own your function. 

• Competitive Compensation & Benefits – Including employer-matched 401(k), generous PTO, and career development opportunities.