Client Engagement Advisor (Sr. BDR)

Overview 

UPSTACK is the leading full-service technology advisory firm, transforming how businesses design, source, implement, support, and optimize IT infrastructure. Clients benefit from decades of expertise, enhanced support, and UPSTACK’s proprietary technology—delivering faster deployments, cost savings, and streamlined access to critical solutions.

Our expertise includes: data center colocation, network connectivity, SD-WAN, unified communications, cloud contact center, CX-AI, private/public cloud, security, mobility, business continuity, and IoT.

Under the leadership of Founder and CEO Christopher Trapp, UPSTACK is committed to exceptional customer experiences, serving 6,500+ clients—from SMBs to enterprises—and managing over $550M in annual technology spend across industries.

About the Role

UPSTACK is transforming how businesses design, procure, and manage technology infrastructure. Our platform unites industry-leading advisors with best-in-class solutions across Cloud, Connectivity, Data Center, Cybersecurity, CX/AI, and Unified Communications to deliver measurable business outcomes.

We are looking to hire a Client Engagement Advisor (Sr. BDR) to join our growing sales organization. This role is ideal for a high-performing, metrics-driven outbound professional with experience prospecting into IT organizations across key technology pillars such as Cloud, Cybersecurity, Networking, or Managed Services.

As a Sr. BDR, you will take ownership of new business development by identifying, engaging, and nurturing prospective clients to generate qualified pipeline and drive revenue growth. You should thrive in a high-activity, fast-paced environment, be confident in cold calling, and have a proven ability to engage senior IT stakeholders.

This position reports to the Manager, Client Engagement and operates within EST/CST time zones.

Key Responsibilities

• Proactively identify, engage, and qualify prospective customers through outbound channels including cold calling, email sequencing, and social selling.
• Consistently execute 80–100+ outbound activities per day across multiple channels to generate net-new pipeline.
• Build, segment, and prioritize targeted prospect lists using tools such as ZoomInfo, Apollo, LinkedIn Sales Navigator, and Seamless.AI.
• Engage IT decision-makers (CIO, CTO, VP/Director of IT, Infrastructure, Network, Security) to uncover business needs and drive qualified meetings.
• Partner closely with Account Executives (AEs), AVPs, and Marketing to refine messaging, improve conversion rates, and maximize pipeline creation.
• Develop a strong understanding of the company’s multi-solution technology portfolio and how it aligns to customer pain points.
• Accurately track activities, performance metrics, and pipeline in Salesforce and sales engagement platforms
• Stay informed on market trends, emerging technologies, and competitive positioning to continuously improve outreach effectiveness.

Required Qualifications

• 3–6+ years of business development or outbound sales experience, ideally within IT Services, SaaS, Telecommunications, or related industries, with a strong preference for backgrounds in Cloud, Cybersecurity, Networking, CX/AI, or Managed Services (MSP/VAR).
• Proven track record of meeting or exceeding outbound activity and quota expectations through consistent effort and conversion success.
• Strong cold-calling, sequencing, and outbound prospecting skills with demonstrated ability to generate net-new opportunities.
• Expertise in list building, lead qualification, and prospect segmentation aligned to an ideal customer profile (ICP).
• Experience prospecting into IT and technical decision-makers within mid-market and enterprise organizations.
• Exceptional written and verbal communication skills; confident engaging C-level and technical stakeholders.
• Proficiency with Salesforce, ZoomInfo, Apollo, and sequencing tools (e.g., Outreach, SalesLoft).
• Highly data-driven, organized, and process-oriented, with strong attention to follow-through and pipeline hygiene.
• Self-motivated, coachable, and resilient, with the ability to thrive in a dynamic, fast-paced sales environment.

Additional Requirements

• Technology Savvy: Familiarity with CRM software and digital sales tools
• Ability to work standard business hours aligned with CST/EST time zones.
• Demonstrated collaboration skills with account teams and cross-functional stakeholders to drive shared goals.

Salary Range

Employees new to UPSTACK typically come in at the start of the pay range. UPSTACK focuses on providing a simple and transparent pay structure, which is based on a variety of factors, including location, experience, and job-related skills. 

The base salary range for this role is $60,000.00 annually, plus participation in the variable commissions structure of $50,000.00+ (uncapped). 

Closing

UPSTACK is an Equal Opportunity Employer and does not discriminate based on race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, UPSTACK will consider employment for all qualified applicants.

UPSTACK is committed to providing reasonable accommodations to individuals with disabilities as required by applicable law. Accommodations may include adjustments to the application, interview, or assessment process, as well as modifications to the work environment or job duties to enable individuals to perform the essential functions of the role. Requests for accommodations will be evaluated on a case-by-case basis and provided unless they impose an undue hardship on the organization.

At this time, UPSTACK will not sponsor a new applicant for employment authorization for this position.

We endeavor to make the application process accessible to all applicants. If you would like to contact us regarding accessibility and/or need assistance completing the application process, please contact us at recruiting@upstack.com.