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Marketplace Account Manager

Chicago

The Upwork Marketplace Success team brings our on-demand talent platform and services to medium and large businesses. As a Marketplace Account Manager, you will manage a portfolio of customers, develop new business from existing enterprise clients, and actively seek expansion opportunities to grow overall client revenue. This is a quota-carrying role where you will make a visible impact within our growing organization. This is a true career opportunity with tremendous professional and financial upside.

Responsibilities:

  • Demonstrate a strong business case for Upwork through a consultative and value-driven sales process.

  • Meet and exceed your sales goals through forging relationships with key decision-makers within target accounts with the end goal of securing new business and growing overall client revenue.

  • Identify, prioritize, and track progress towards key account metrics and annual quota.

  • Acquire new customers through research and outreach to clients on target lists.

  • Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership.

  • Collaborate with internal teams to coordinate resources throughout the sales cycle, including sales engineering, program management, customer care, and product management.

  • Present to a wide audience of potential buyers, including C-level and executive sponsors, both in person and virtually.

What it takes to catch our eye:

  • Consistent achievement of sales goals in a large geographic territory closing service offerings.

  • Industry expertise either in software, human capital management technology, staffing, or recruiting industry.

  • Excellent communication skills and a consultative approach to identifying problems and finding solutions.

  • Passion for Upwork and a strong motivation to bring in new customers to maximize revenue.

The annual base salary range for this position  is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation

$60,000 - $78,000 USD

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