Job Application for Director of Engineering, Payments at Upwork

Overview

Lead the strategy, design, and operation of Upwork’s next generation payments systems, ensuring scalability, security, global compliance, and integration with evolving financial technologies such as cloud native systems and Web3. You will oversee a high impact engineering function that enables seamless value exchange between clients and freelancers.

Key Responsibilities

Technical Leadership and Strategy

Define and drive architecture for core payment platforms including processing, reconciliation, payouts, and fraud detection
Establish best practices in engineering quality, system reliability, observability, and continuous integration and delivery

Execution and Delivery

Lead end to end development of complex payment features from early prototyping through to production with strong performance expectations
Collaborate cross functionally with Product, Design, Risk, Legal, and Finance to deliver cohesive and compliant solutions

Compliance and Operations

Ensure global payment systems meet all applicable regulatory requirements such as PCI DSS, PSD2, Know Your Customer, and Anti Money Laundering
Oversee incident response, system resiliency planning, and continuous improvement processes

Innovation and Integration

Drive adoption of emerging technologies including digital wallets, Web3 infrastructure, and embedded financial services
Evaluate and integrate third party payment partners and platforms aligned with strategic business needs

Team Leadership and Culture

Build, mentor, and scale a high performing engineering team
Foster a collaborative, inclusive, and agile development culture that reflects Upwork’s values

The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation

$195,000 - $308,000 USD

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Director of Engineering, Payments

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