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Head of Workplace Experience (all genders)

Berlin

Meet Urban Sports Club

We are Europe’s leading platform for sports and wellness. Our mission is to inspire people to lead active, healthy lives  and with just one membership we offer access to thousands of fitness and wellness experiences across Europe.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

The opportunity 

As Head of Workplace Experience at Urban Sports Club, you will be responsible for shaping our work environment and driving our company culture across all nine offices in five countries. You will be responsible for both the strategic development and operational execution of our workplace strategy, creating inspiring, efficient, and collaborative spaces that support our teams in doing their best work.

You will develop and implement cross-location standards and concepts, champion topics such as space optimization, office experience, new work, and sustainability, and ensure a consistent and future-oriented workplace experience across all locations.

In addition, you will manage lease and sublease agreements, lead contract negotiations with external vendors and service providers, and serve as the primary point of contact for all office-related external partnerships.

What you will do

  • You lead and develop a small international team responsible for local workplace execution and office experience aligned with Urban Sports Club’s culture and ways of working
  • You drive the strategic development and continuous improvement of our workplace and office environment across nine locations in five countries
  • You manage all office leases and subleases, including negotiations, renewals, and compliance with local regulations including ESG audits
  • You oversee office operations and services including supplies, safety, access management, and maintenance
  • You set and manage budgets for workplace and travel topics, including cost control and reporting
  • You lead and optimize Digital Workplace to enhance collaboration across hybrid and remote teams
  • You act as a trusted point of contact for all workplace-related topics across the organization

What you will need to succeed

  • 5+ years of relevant experience in workplace management, office operations, or facilities management—ideally in an international, fast-paced environment
  • Experience in leading and developing teams, ideally across multiple locations
  • Strong negotiation skills and experience handling lease contracts and vendor agreements
  • Strategic mindset with a hands-on attitude—you’re equally comfortable creating long-term plans and fixing things when needed
  • Excellent project management and organizational skills; able to juggle multiple priorities
  • Strong interpersonal and communication skills; you collaborate easily with stakeholders at all levels
  • Experience with travel management is a plus
  • Fluency in English required; German or other European languages are a plus

What’s in it for you 

  • Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
  • Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
  • Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices.
  • WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
  • Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
  • Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

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