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Team Lead Account Renewal Manager (all genders)

Berlin; Cologne

Meet Urban Sports Club

We are among the leading platforms for sports and wellness in Europe, dedicated to inspiring people to live active, healthy lives. With just one membership we offer access to thousands of fitness and wellness experiences across the continent.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

*Big news: Wellhub and Urban Sports Club unite!*
Urban Sports Club is now a proud part of Wellhub, creating a global wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.

The opportunity 

We are looking for a Team Lead Account Renewal Management who combines strong people leadership with a hands-on, commercial mindset. In this role, you will lead a team of Account Renewal Specialists while owning and managing your own renewal portfolio. You will play a critical role in driving retention, expanding existing client relationships, and ensuring predictable recurring revenue growth.

This role is ideal for someone who enjoys leading by example, is comfortable in client-facing negotiations, and can translate strategy into operational excellence.

What you will do

  • You manage your own portfolio of accounts with full responsibility for renewals, optimizing revenue and margins 
  • You recruit, onboard, and lead a team of Account Renewal specialists, fostering a culture of excellence and accountability
  • You set clear goals and priorities aligned with revenue targets
  • You actively work on the improvement and formalization of processes and tools to position this business area for scalability
  • You own renewal forecasting, you analyze the portfolio to identify needs for action based on opportunities and risks such as up-selling and cross-selling, and implement these strategies across the team
  • You coordinate closely with Sales, Client Success, Legal, and Controlling to ensure seamless contract execution
  • You understand the needs of corporate clients and derive strategies for specific contract negotiations

What you will need to succeed

  • You bring 5+ years of experience in B2B contract management, negotiation, or sales within a B2B environment
  • You bring proven leadership experience with a strong drive to build and develop a high-performance team and establish optimized organizational structures
  • You are able to balance people leadership and hands-on execution
  • You demonstrate strong negotiation skills and commercial acumen
  • You have a data-driven mindset with experience in forecasting, pipeline management, and strong google sheets skills to identify risks and growth opportunities
  • You thrive in fast-paced, scaling environments
  • You have a strong affinity for the product and confidently represent Urban Sports Club
  • You are professionally fluent in both German and English

What’s in it for you 

  • Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
  • Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
  • Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices.
  • WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
  • Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
  • Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

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