Property Administrator

Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player that plays an active role in creating an enjoyable environment for both employees and residents on site.

Responsibilities 

• Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.
• Cover welcome desk during Resident Coordinator breaks and during busy periods.
• Assist with retrieving and logging out packages from Amazon Locker.
• Answer phone calls and manage the property e-mail inbox.
• Assist residents with all requests in a timely manner.
• Be available to assist residents with:
  • Ledgers + payment
  • Work orders in Entrata
  • Move in/out/transfer processes
  • Package + mail inquiries
  • Amenity spaces/kitchen rental
  • Setting up and fixing apps
• Ensure Entrata is up to date with all resident information.
• Conduct audits such as:
  • Storage
  • Bike
  • Ledgers
• Create and maintain spreadsheet trackers.
• Assist with A/R and reaching out to past residents that have a balance i.e. payment plans if needed or send to collections.
• Coordinate “permission to enter’ as needed for work orders and help maintenance with any requests.
• Coordinate and work with security when residents have complaints.
• Assist in Leasing as needed.
• Handle the move in/out process for all residents.
• Scan checks such as:
  • Affordable
  • Rent
  • Electric
• Work closely with leaders to execute on-site events.
• Assist with other projects that Management assigns.

Attributes

• Ability to communication effectively verbally and via e-mail
• Highly developed customer service skills
• Attention to detail and ability to multitask and stay organized
• Desire to coach and development team members
• Proficiency in software systems relating to property management and or related industries

Employee Benefits

Time away

• Generous PTO policy + EOY rollover
• 10 paid company holidays
• Paid parental leave

More than just your salary

• 401k + company match
• Discounted employee rent program
• Free parking + pre-tax commuter benefits
• Monthly spot bonus programs
• Employee referral incentive
• Discounts at all in-house cafes 

Health + Wellness

• Gym + pool access at any of our Urby locations
• 80% employer sponsored Cigna medical, dental, vision plans
• HSA + FSA with up to $2,000 company match
• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy
• Company outings including a beach party day!
• Complimentary snacks and monthly team lunches
• Casual but cool dress code

Growth + Development

• Networking events
• Exclusive trainings with inspirational industry experts
• Cross-training programs
• Tuition reimbursement

Due to high application volume, we will only reach out if we’re moving forward with your application.