Property Manager

The Property Manager oversees daily operations of the building and ensures brand standards are upheld throughout. The PM is a collaborative leader that helps to professionally develop team members and aims to create an enjoyable environment for both employees and residents on site.

Responsibilities

• Management
• Oversee daily operations of the property including management, leasing, resident coordinators, & maintenance teams
• Direct property management team members on their day-to-day responsibilities
• Establish staffing goals and expectations for all members of the on-site property team
• Ensure proper staffing, training, and performance are being appropriately met
• Develop onboarding training documents and schedule for new employees.
• Develop and communicate schedules to team
• Approve OT/PTO for all members of team
• Ensure employee engagement across all channels within the company

• Financial
• Analyze and prepare commentary for monthly variance reporting with General Manager & members of HQ finance team
• Approve monthly pre-bill rent & utilities for upcoming month
• Audit resident leases and ledgers to ensure accuracy
• Approve invoices in accordance with work performed on property
• Oversee reporting and system financials to ensure accuracy (i.e. FMOs, Rentable Items, Other Income etc.)
• Actively participate in annual budget preparation
• Communicate with property legal team to initiate and maintain collection cases

• Leasing
• Oversee lease & renewal processes to approve applications & pricing, while ensuring leasing & occupancy goals are being met
• Assist in conducting weekly leasing meetings to review results and implement changes to strategy, pricing, etc.
• Consistently audit website and ILS sites to ensure accuracy
• Stay current with local market trends, offerings, and upcoming development
• Work with GM on developing and maintain leasing and resident retention strategies
• Assist with touring leasing prospects as needed
  
  
• Resident Engagement
• Oversee and assist in resident communication as needed
• Oversee and assist in curating and running resident events
• Successfully manage and resolve all resident related complaints or issues
• Ensure company standards of hospitality and customer service are met though all communication channels
• Monitor and respond to all online reviews (Google, Yelp, Apts.com, etc.)

• Operations
• Conduct property walkthroughs to ensure building cleanliness + expectations are being met
• Implement initiatives to management and maintenance teams alike to uphold standards and drive efficiency
• Work with maintenance team to ensure work orders are completed appropriately and within a timely manner
• Assist GM overseeing café, retail, maintenance vendors, and capital projects

Attributes

• 1-2 years in leadership role
• Residential real estate experience preferred
• Proven ability and desire to coach and development team members
• Effective verbal + written communication skills
• Highly developed customer service skills
• High attention to detail
• Exceptional organizational skills
• Proficiency in software systems relating to property management and or related industrie

Employee Benefits

Time away

• Generous PTO policy + EOY rollover
• 10 paid company holidays
• Paid parental leave

More than just your salary

• 401k + company match
• Discounted employee rent program
• Free parking + pre-tax commuter benefits
• Monthly spot bonus programs
• Employee referral incentive
• Discounts at all in-house cafes 

Health + Wellness

• Gym + pool access at any of our Urby locations
• 80% employer sponsored Cigna medical, dental, vision plans
• HSA + FSA with up to $2,500 company match
• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy
• Company outings including a beach party day!
• Complimentary snacks and monthly team lunches
• Casual but cool dress code

Growth + Development

• Networking events
• Cross-training programs
• Tuition reimbursement
  
  
  Due to high application volume, we will only reach out if we’re moving forward with your application.