Back to jobs
New

PRN Patient Care Coordinator

Huntsville, Alabama

Join Team UC4C – Careers at Urgent Care for Children

Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C), we are always looking for passionate and dedicated professionals to join our team.

Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued.

 

The Patient Care Coordinator is a key administrative and front-office partner who creates a welcoming, organized, and supportive experience for patients and families from the moment they enter our clinics. Serving as the first point of contact, this role plays a critical part in ensuring smooth clinic operations, clear communication, and a positive patient experience. 

The Patient Care Coordinator works closely with clinicians and care teams to support scheduling, registration, documentation, and day-to-day clinic flow. This role is ideal for someone who is detail-oriented, service-driven, and energized by supporting both people and processes in a fast-paced healthcare environment. 

WHAT YOU'LL DO: 

  • Serve as the primary front desk point of contact, creating a welcoming and professional experience for patients and families 
  • Manage check-in, registration, and scheduling workflows, ensuring accuracy and efficiency 
  • Collect, verify, and maintain patient demographic and insurance information in the EMR 
  • Handle administrative tasks including phone calls, documentation, scheduling requests, and visit preparation 
  • Collect patient payments, process transactions accurately, and answer basic billing and payment-related questions. 
  • Communicate and collaborate with clinicians and clinic staff to support smooth clinic operations 
  • Support patient outreach and follow-up related to scheduling and care coordination needs 
  • Maintain a clean, organized front-office environment and assist with opening and closing routines 
  • Provide cross-coverage support, assist with training, and contribute to process improvements as needed 
  • For PCCs with the clinical qualifications, there is the opportunity to flex up and support the back office as needed 

 WHAT YOU NEED: 

  • High school diploma or GED required; additional education or equivalent experience is a plus 
  • 1+ year of experience in an administrative, front desk, customer service, or patient-facing role 
  • Comfort using computer systems and scheduling platforms (e.g., Microsoft Office, EMR or similar systems) 
  • Healthcare experience preferred 
  • Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail 
  • Clear, professional, and empathetic communication skills — both written and verbal 
  • Ability to remain calm, flexible, and collaborative in a fast-paced environment 
  • Experience working with children and families is highly valued 
  • A proactive mindset with a commitment to accountability, teamwork, and continuous improvement 

 COMPENSATION & SCHEDULE:  

  • Clinic hours and shifts vary between the following windows:  
  • North Alabama Clinics:  
    • Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm  
  • Central Alabama Clinics:  
    • Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm  
    • Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm  
  • South Alabama Clinics:  
    • Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm  
    • Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm  
  • Hourly pay rate based on years of  experience 
  • Evening premium pay applies to all shifts beginning at or after 6:00 PM 
  • Weekend Premium Pay: Eligible for weekend premium pay on all weekend shifts worked. 
  • Weekend Requirement: Full-time clinicians are expected to work a minimum of four weekend shifts per month. 
  • Holiday Requirement: Required to participate in holiday coverage, including: 
    • One enterprise-designated winter holiday 
    • One enterprise-designated summer holiday 
    • One designated high-impact holiday 
  • Holiday Premium Pay: All qualifying holiday shifts are eligible for applicable premium pay. 
  • PRN-specific expectations:  
    • Maintain a minimum availability of three shifts per month. 
    • Work at least one weekend shift per month. 
    • Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period. 
    • Qualifying holiday and impact-day shifts are eligible for premium pay. 
    • Maintain a high level of engagement with the organization between scheduled shifts. 
    • Regularly review company emails, communications, and operational updates to remain informed and connected to the team. 

 WHAT WE OFFER: 

  • A collaborative, mission-driven workplace focused on kindness, equity, and service excellence 
  • Opportunities to grow within an organization that values internal development and career progression 
  • Supportive leadership and strong cross-functional collaboration 
  • Competitive compensation including shift differential and premium pay opportunities 
  • A role where your organizational skills and people-first approach directly impact patient experience and clinic success 

 

Why Work at UC4C?

  • A positive, inclusive workplace culture
  • Competitive compensation packages
  • Full benefits including health, dental, and vision
  • Opportunities for professional growth and development
  • The chance to make a real impact in the lives of children and families

If you do not see a current opening that matches your skillset, we still want to hear from you. Please email your CV to talent@zarminali.com and let us know how you can contribute to our mission of keeping children healthy and families supported.

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...

Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Urgent Care for Children ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.