Product Lead, Consumer

Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.

Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more.

We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.

We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.

Learn more about us in TechCrunch here and read about our recent Series A here.

About the Role

Reporting to our co-founder & CTO and as the second member of Nourish’s product team, you’ll own the consumer experience, leading the vision, strategy, and execution for our patient mobile app and web platform. Collaborating closely with leadership, engineering, and design, you’ll shape a world-class, consumer-focused product that not only connects patients to personalized nutrition care but also empowers them with tools to manage their nutrition outside of sessions. You will build a deep understanding of our patients, empowering you to design features that simplify healthy eating, support self-guided progress, and make nutrition an achievable part of daily life.

This role is full-time in NYC (in-person candidates only), with flexibility for some remote work. Nourish has an NYC office in the heart of Silicon Alley.

Key Responsibilities:

• Establish and communicate the vision and strategy for improving engagement and retention of Nourish’s patients
• Create, prioritize, and execute an aggressive roadmap to improve key metrics in collaboration with the design, engineering, and bizops teams
• Conduct user research to deeply understand our patients and build delightful experiences.
• Establish and analyze key metrics to better understand the customer journey and its impact on Nourish’s business.

You’ll love this role if: 

• You’re passionate about Nourish’s mission. You’re deeply interested in nutrition and are eager to help solve America’s healthcare crisis.
• You’re a builder. You love building and shipping new features and can take a project from 0 to 1, and then iterate to continuously improve.
• You’re obsessed with your customers and craft. You care deeply about understanding our users and building a truly delightful and impactful experience for them.
• You want extreme ownership. You proactively plan your work, and the work of designers and engineers. You hold yourself and the team accountable for delivering results.
• You do your own stunts. No task is below you, and you’re willing to step in to fill the gaps between teams to get the job done, whether it’s performing qualitative research, crunching data, or doing your own UI/UX designs.
• You think work should feel like play. We are a close-knit team and care about having a lot of fun at work — we want you to feel the same!

We’d love to hear from you if:

• You have 6+ years of experience as a product manager
• You have 3+ years of experience building consumer-facing mobile products
• You have 2+ years of experience as a product manager at startups
  • Healthcare or marketplace experience a plus
• You have strong data analysis skills and are comfortable with data technology (e.g., Excel, SQL, Amplitude, Metabase / Mode)
• You have a strong opinion on how to build high-quality consumer experiences

More Information