Senior Director Partnerships

🤠 About User Interviews

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.  That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.


🧩 About the role

We are seeking a highly motivated and experienced Sr. Director of Partnerships to lead the development and execution of our strategic partnership program. This key role will be responsible for building and managing co-sell, reseller, technical integration, and API partnerships to drive revenue growth and expand market reach. The ideal candidate will have a proven track record of success in building and managing high-performing partnerships across multiple channels.


📣 Responsibilities 

Develop and Execute Partnership Strategy:
◦ Define and execute the overall partnership strategy, aligning with the company's business objectives and go-to-market strategy.
◦ Identify, evaluate, and onboard new strategic partners across various channels (e.g., technology, distribution, channel sales).
◦ Develop and manage co-sell, reseller, and technical integration programs with key partners.
◦ Negotiate and manage partner agreements, including revenue share models, joint marketing plans, and performance metrics.

Drive Revenue Growth:
◦ Collaborate with sales, marketing, and product teams to develop and execute joint go-to-market plans.
◦ Track and analyze partnership performance, identify areas for improvement, and adjust strategies accordingly.
◦ Drive revenue growth through successful execution of partner programs.

Build and Manage Partner Relationships:
◦ Build and maintain strong relationships with key decision-makers at partner organizations.
◦ Provide ongoing support and enablement to partners.
◦ Resolve any partnership-related issues and ensure partner satisfaction.

Market Expansion:
◦ Leverage partnerships to expand market reach into new geographies and customer segments.
◦ Identify and pursue new partnership opportunities to drive business growth.


🚀 Minimum Qualifications 

• 5-7 years of experience in partnership management, business development, or a related field.
• Proven track record of success in building and managing high-performing partnerships across multiple channels.
• Experience with direct sales and a deep understanding of the sales process.
• Experience managing multi-channel partnerships, including co-sell, reseller, and technology integrations.
• Strong analytical and problem-solving skills with the ability to analyze data and identify areas for improvement.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and management skills (if applicable).
• Bachelor's degree in Business, Marketing, or a related field.


🥳 Bonus Points

• Experience in the Research industry.
• Experience with testing tools like Qualtrics, UserTesting, Lookback. Maze.
• Experience with Salesforce or other CRM systems. 


🤑 Benefits

 - Competitive OTE of $150k
- Stock options for every employee
- 100% premium covered medical & dental employee coverage
- Annual membership to One Medical Group & Talkspace
- 401k + employer contribution
- 4 weeks of PTO to start + accrue an additional day each year
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered.
- Flexible, paid parental leave
- $250 office setup budget
- $250 annual learning & development stipend
- $50/month Work From Home stipend
- Awards for 360-degree recognition, work anniversaries, & birthdays
- Annual Company Retreat


💚 Why Join Us

• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates. 
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.