Accounting Manager

🤠 About User Interviews

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And after you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

🌟 Finance at User Interviews

The Finance team at User Interviews is expanding fast, and has now grown to 10 team members! You’ll be joining a highly collaborative team that will continue to grow, and you’ll regularly partner with other departments at the company (including Data & Analytics, Revenue, Operations, Legal and others).


🎯 What You’ll Do

As the Accounting Manager you’ll oversee our accounting department and financial reporting functions. You’ll ensure timely completion of the month-end close, keep the year-end audit running smoothly by coordinating with our external audit firm, and partner with external consultants on all tax filings. You’ll supervise a growing team of accountants, manage special projects, and will be instrumental in building out processes and controls for the Accounting function.  The Accounting Manager will make deep connections across the company and with key external stakeholders, and will report directly to the VP of Finance.


🧩 Responsibilities

• Oversee the timely completion of the month-end close and related reporting & reconciliations
• Ensure the completion of our annual audit in accordance with US GAAP, serving as the primary point of contact with our external audit firm
• Partner within the team and across departments on special projects including new systems implementations and optimizing existing systems
• Supervise a growing team of accountants in order to ensure all department functions are carried out in accordance with established policies
• Coach two (for now) direct reports and provide them with career growth opportunities
• Identify, address, and manage financial reporting risks
• Coordinate with external consultants to address and manage tax and certain regulatory risks
• Identify and address gaps or inefficiencies in processes and controls
• Ensure policies and documentation are kept up-to-date


🚀 Minimum Qualifications

• Bachelor’s degree in Accounting
• 5+ years of experience in a combination of public accounting / an accounting role at a SaaS company or similar industry with a fast-paced environment
• Strong attention to detail and understanding of US GAAP (especially ASC 606), and the ability to perform technical accounting research as needed
• Totally comfortable in G Suite
• Proficient in Excel - you nerd out on those keyboard shortcuts
• Strong problem solving capabilities
• A quick study who picks up new systems with ease
• Experience as a people manager and reviewing the work of others
• Strong sense of urgency and can manage competing priorities
• Excellent communication skills and can convey complex accounting/financial concepts to a diverse audience
• Candidates must be located in the United States and authorized to work without any Visa sponsorship

✚ Bonus Points

• CPA, or working towards CPA certification
• Proficiency in Quickbooks Online
• Experience implementing new systems
• Experience working at a tech company and/or start-up is strongly preferred


🤑 Benefits

• Competitive Salary, starting at $110K+
• Annual Performance Based Bonus 
• Stock options for every employee
• 100% premium covered medical & dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 401k + annual employer contribution
• 4 weeks of PTO to start + accrue an additional day each year
• Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
• Flexible, paid parental leave
• $250 office setup budget
• $250 annual learning & development stipend
• $50/month Work From Home stipend
• Awards for 360-degree recognition, work anniversaries, & birthdays
• Annual company retreat

💚 Why Join Us

• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates. 
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.