Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean kitchens, sparkling pools to maintenance support, our Operations teams keep our properties in top shape and ready to welcome our guests.
Work with Vacasa this WINTER season!
Are you passionate about customer service and love assisting people every day? If so, you could be the perfect fit for our Bell Captain role! We’re looking for a hardworking, enthusiastic individual to be the welcoming face for our resort guests. In this role, you'll greet guests as they arrive, assist with luggage, answer inquiries, and ensure a positive experience for everyone you interact with.
This is a seasonal position. Employment dates begin as soon as 11/24/24 and work through end of season on or around 4/26/25. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.
Compensation
$22 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below
What you’ll do
Greet all guests in a friendly and caring manner.
Open doors to guests entering/exiting the lobby area.
Assist guests with luggage to and from their unit.
Assist guests with questions about the Resort/Local area.
Show rooms to potential guests.
Deliver guest items to units (toiletries/towels/etc).
Maintain a clean and safe working environment.
Maintain good communication with guests and all departments.
Responsible for inventory/upkeep of guest luggage carts.
Other tasks as needed - because every day looks different in hospitality!
The skills you’ll need
Professional in all forms of communications such as email, phone calls, video calls and texts
Ability to work well under pressure in an agile, fast-paced environment
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Highly responsive and reliable
Strong attention to detail
Prior housekeeping experience a plus
Adhere to all company policies and procedures
Work environment and physical demands
Availability to work Sunday through Saturday, early mornings and evenings as needed
Ability to use hands to finger, handle or feel, and reach with hands and arms
Ability to stand, sit, and walk for an extended period of time
Reach overhead and below the waist
Regularly push, pull, and lift up to 25 pounds
Occasionally lift or move up to 50 pounds
Bend, stoop, squat, kneel, and twist
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
What you’ll get
Health/dental/vision insurance—100% coverage option
Employer Sponsored & Voluntary Supplemental Benefits
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts
Flexible vacation time
Paid sick days and holidays
Paid parental leave after one year of tenure
Employee Assistance Program
Career advancement opportunities
Employee discounts and
All the equipment you’ll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings
The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check.