Current opportunities at Vacasa, a Casago Company

Acerca de Este Trabajo Como Técnico de Mantenimiento, viajarás diariamente entre varias propiedades de alquiler vacacional, realizando reparaciones generales, mantenimiento preventivo y solucionando problemas relacionados con electrodomésticos, climatización, fontanería y wifi para garantizar que los huéspedes y propietarios disfruten de una experiencia excepcional. Este puesto implica coordinarse con proveedores externos, participar en la cobertura de guardia para cuestiones urgentes y mantener los estándares de la empresa en cuanto a satisfacción del cliente y eficiencia. Perfecto para alguien a quien le guste la variedad, resolver problemas y se enorgullezca de mantener las propiedades en óptimas condiciones, al tiempo que ofrece un excelente servicio al cliente. Compensación $520,000 CRC / mensuales. El salario real variará en función de las competencias, la experiencia, la formación y/o la ubicación del candidato. Más información sobre beneficios y ventajas de la empresa a continuación. Funciones Esenciales del Puesto Realizar las tareas y proyectos de mantenimiento asignados, desplazándose cada día entre varios lugares de trabajo dentro del mercado asignado.  Crear un ambiente acogedor para nuestros huéspedes y propietarios, asegurándonos de que nuestras viviendas estén bien mantenidas con reparaciones generales, mantenimiento preventivo e inspecciones. Responder a las cuestiones de los huéspedes relacionadas con el mantenimiento, según sea necesario, incluyendo, entre otras cosas, la resolución de problemas con los electrodomésticos, la resolución de problemas con el cable/wifi, la reparación básica de sistemas de climatización y pequeñas reparaciones de fontanería. Coordinar la realización del mantenimiento aprobado por el propietario mediante la creación y delegación de tickets de mantenimiento y limpieza. Negociar y mantener relaciones de trabajo con proveedores externos. Cumplir y mantener los estándares y métricas de la empresa, como la satisfacción de los huéspedes o propietarios, la precisión, la eficiencia y el coste anual. Formar parte de una rotación de guardia dentro del equipo de mantenimiento para atender cuestiones urgentes. Establecer y mantener una comunicación abierta y regular y relaciones de colaboración con los miembros del equipo y el equipo directivo. Estar disponible y dispuesto a ayudar a sus compañeros y al equipo directivo, y cubrir otras funciones según sea necesario para resolver cuestiones urgentes.  Mantener las bañeras de hidromasaje según sea necesario; ofrecemos formación in situ. Recoger y retirar la basura y los residuos. Garantizar el cumplimiento de las tareas de mantenimiento asignadas utilizando los sistemas de asignación internos y responder a las necesidades de mantenimiento urgentes. Coordinarse con los proveedores de servicios externos. Otras tareas asignadas, ¡porque cada día es diferente en el sector hotelero! Habilidades + Cualificaciones Se valora el dominio básico del inglés, pero no es obligatorio. Se valorará muy positivamente la experiencia laboral en el sector hotelero, hostelero, vacacional o similar. Se valorará muy positivamente tener 2 años de experiencia en mantenimiento básico de propiedades. Conocimientos prácticos de reparación básica de electrodomésticos, sistemas eléctricos, reparación de fontanería, reparación de sistemas de climatización, pintura y carpintería. Conocimientos tecnológicos y experiencia en el uso de diversos sistemas y aplicaciones digitales, y comodidad en el uso de aplicaciones móviles, tabletas y diversas plataformas de software. Este puesto implica viajar con frecuencia entre distintos lugares de trabajo, por lo que es esencial disponer de un medio de transporte personal fiable. Fiable y preparado. Llegar a tiempo y estar listo para empezar es fundamental para crear estancias excelentes para nuestros huéspedes y tranquilidad para nuestros propietarios. Debe ser fiable, motivado y capaz de trabajar de forma independiente, al tiempo que contribuye de forma positiva a un entorno de trabajo en equipo. Se siente cómodo hablando con la gente, ya sea en línea o en persona, y es capaz de compartir información de forma clara, reflexiva y representando siempre a la empresa de forma positiva. Entorno Laboral + Requisitos Físicos Disponibilidad para trabajar 6 días con 1 día libre. Desde 08:00 hasta 17:00. El trabajo puede realizarse en interiores o exteriores, en diversos entornos, como viviendas particulares, complejos turísticos, oficinas y lavanderías, a menudo en condiciones climáticas variables. Nos dedicamos al sector hotelero y nuestros horarios pueden variar en función de las necesidades de los huéspedes y los propietarios. Los turnos pueden incluir madrugadas, tardes, fines de semana y días festivos. Se requiere flexibilidad para adaptarse a ello. Se requiere transporte fiable. Viajes regulares dentro del mercado y/o la región asignados localmente. Capacidad para moverse libremente (mantener el equilibrio, trepar, gatear, conducir, ponerse en cuclillas, permanecer de pie, agacharse, caminar, inclinarse, empujar, tirar, alcanzar objetos y realizar movimientos repetitivos con las manos y los dedos) y levantar hasta un máximo de cincuenta (50) libras sin ayuda. Beneficios + Ventajas Seguro de salud Programa de Asistencia al Empleado Oportunidades de crecimiento profesional. Descuentos para empleados. Todo el equipo que necesitarás para tener éxito Compañeros y cultura excelentes.

About This Job As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service. Compensation $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Up to $100 per month car allowance for eligible employees. More benefits and company perks information below. Essential Job Functions Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market.  Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections. Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing. Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets. Negotiate, and maintain working relationships with third-party vendors. Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost. Be part of an on-call coverage rotation within the maintenance team to address urgent issues. Establish and maintain open and regular communication and collaborative relationships with team members and management team. Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues.  Maintain hot tubs as needed - we offer on-site training. Collect and remove trash and debris. Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs. Coordinate with third-party service providers. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. 2 years of basic property maintenance experience is highly preferred. Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. Excellent time management skills with the ability to change activity frequently and cope with interruptions. Highly responsive and reliable.  This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings

About This JobYou'll professionally clean and maintain a portfolio of vacation rental properties, performing thorough cleaning including sweeping, vacuuming, mopping, dusting, and moving furniture to ensure every surface sparkles. Your role involves creating welcoming environments by handling laundry, restocking amenities, maintaining hot tubs (training provided), and identifying any maintenance needs or damages. This position is perfect for someone who takes pride in attention to detail and wants to directly impact guests' vacation experiences by delivering pristine, comfortable homes. Compensation Piece rate (ranging between $40 and $318 per unit; average of $112 per unit) $17 / hour for paid training, required meetings, and non-post reservation cleans. More benefits and company perks information below. Essential Job Functions Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. Sweeping, vacuuming, mopping, dusting, and washing all surfaces.  Move all reasonably portable furniture in rooms to clean under and behind. Assist with laundry and linen as needed. Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for. Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. Collect and remove trash and debris.  Meet and maintain required Housekeeping metrics. Attend all mandatory individual and team meetings. Replenish consumable items such as soaps and paper products. Maintain hot tubs as needed; no experience necessary - we offer on-site training. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. Prior housekeeping experience is a bonus but not required - we can train! Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region market dependent.  Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings